What are the responsibilities and job description for the PBX OPERATOR - SMRMC COMMUNICATIONS position at Saint Mary's Regional Medical Center?
Overview :
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Marys Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
As a long-standing community partner with a 114-year history, Saint Marys Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune / Merative and Americas Best 250 hospitals by Healthgrades, Saint Marys Regional Medical Center is a 380-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com .
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights : https : / / www.eeoc.gov / sites / default / files / 2022-10 / EEOC_KnowYourRights_screen_reader_10_20.pdf
Responsibilities :
The PBX Operator / Receptionist is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The PBX operator monitors the Hospital alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with population served.
Qualifications :
EDUCATION, EXPERIENCE, TRAINING
- High School Diploma or Equivalent required (effective 4 / 1 / 14 for all new hires)
- Previous PBX experience preferred.
- Previous experience in office or receptionist.
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs to meet required timelines
- Analytical and problem-solving skills
- Customer Services experience preferred.
