What are the responsibilities and job description for the Radiology Scheduler position at Saint Pete MRI?
Job Overview
We are seeking a detail-oriented and organized Scheduler to join our dynamic team. The Scheduler will play a crucial role in coordinating patient appointments, managing care plans, and ensuring seamless communication between patients and healthcare providers. This position requires strong customer service skills and the ability to navigate medical office management effectively. The ideal candidate will have experience with Medicare processes, familiarity with medical terminology and legal/personal injury cases and PIP insurance.
Duties
- Schedule and confirm patient appointments efficiently, ensuring optimal use of resources.
- Manage care plans by coordinating with healthcare providers and patients to facilitate necessary services.
- Provide exceptional patient service by addressing inquiries, resolving issues, and ensuring a positive experience.
- Maintain accurate records of appointments, cancellations, and rescheduling in the office management system.
- Utilize Medics Premier/ ADS software for scheduling and patient management tasks.
- Communicate effectively with patients regarding their appointments, including reminders and follow-ups.
- Assist in the overall consistency of the medical office environment to ensure smooth operations.
Experience
- Previous experience in a medical office setting is preferred, particularly in scheduling or administrative roles.
- Experience in EXCELLENT customer service and satisfaction
- Familiarity with Personal Injury and Health related scheduling is highly desirable.
- Proficiency in using medical office software such as Medics Premier/ ADS; experience with ICD-9 coding is a plus.
- Strong customer service skills with the ability to interact professionally with patients and referral sources.
- Bilingual candidates are encouraged to apply as effective communication is essential for this role.
- Knowledge of medical terminology is beneficial for understanding patient needs and coordinating care effectively.
Join our team as a Scheduler where your organizational skills will contribute significantly to enhancing patient care and operational efficiency!
Job Types: Full-time, PRN
Pay: $18.00 - $22.50 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Radiology
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Saint Petersburg, FL 33702 (Required)
Ability to Relocate:
- Saint Petersburg, FL 33702: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $23