Demo

Human Resource Service Center Advisor

Saint Peter's Healthcare System
Brunswick, NJ Full Time
POSTED ON 1/30/2025
AVAILABLE BEFORE 3/29/2025
Human Resource Service Center Advisor
SPHS-Human Resources

The Human Resource Service Center Advisor will:

  • Administer human resource policies and procedures that cover multiple HR functional areas.
  • Resolve complex issues and independently provide solutions within established policy guidelines.
  • Provide prompt, highly responsive and superior customer service to all inquiries.
  • Work closely with the other HR functions to escalate cases and sufficiently address customer needs.
  • Maintain case management system to accurately log all issues and responses received within the HR Service Center.
  • Guide managers and associates on using self-service applications to improve utilization.
  • Partner with Areas of Expertise to notify them of internal issues requiring assistance and resolution within the service level agreement.
  • Adhere to established regulations, processes, procedures, plans and systems.
  • Maintain confidentiality of department and associate information according to established practice.
  • Perform administrative activities, which includes completion and processing of HR transactions, approve pending self-service events, preparing statistical/operational reports and conducting data integrity audits.

Requirements:

  • 0-2 years of HR experience required.
  • Strong interpersonal skills.
  • Computer skills (Word and Excel).

Grade 116

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