Assistant Store Manager (ASM), Fashion Island

Overview:

At Saje Natural Wellness, our mission is to connect people with the healing power of plants, helping them live life to the fullest, naturally. Since 1992, we've crafted 100% natural products designed to support personal wellness and functionality. And like nature, we’re always evolving!

We’re seeking talented individuals to join our team. We offer competitive pay and benefits, flexible work styles, and a strong focus on professional development and personal wellness—plus a generous discount on our products for Team Members.

Assistant Manager (ASM) Description

The Assistant Manager (ASM) plays a crucial role in driving the success of the store while embodying and upholding the company’s values of Wellness, Growth, and Community. This leadership position is essential in ensuring operational excellence, fostering team development, and delivering an exceptional in-store experience. The ASM is a core leader within the store, reporting to the Store Manager and managing critical operational functions. This role demands a balance of leadership, operational focus, and a people-first approach to inspire the team, elevate the customer experience, and contribute to the overall success of the store.

Responsibilities

• Team Development & Retention: Engage, develop, and retain Team Members by recognizing and leveraging their unique talents and expertise.
• Succession Planning: Establish and maintain a robust succession strategy to support long-term growth.
• KPI Achievement: Deliver results by achieving key performance metrics, including revenue growth, comp sales, AVS, IPT, traffic, conversion, loyalty program growth, and labor efficiency.
• Business Acumen: Leverage analytical skills and sound judgment to identify and act on opportunities to grow the business.
• Product Expertise: Ensure Team Members are equipped with in-depth product knowledge to make intentional, meaningful recommendations to Community Members.
• Visual Standards: Uphold presentation standards and identify merchandising opportunities to enhance the in-store experience.
• Community Service: Foster a culture of exceptional community member service, sharing Saje’s products and spreading wellness through every interaction.
• Community Outreach: Drive business growth through innovative and proactive community engagement initiatives.
• Team Leadership: Inspire and uplift the team by coaching, collaborating, and embodying Saje’s values.
• Culture Advocacy: Prioritize a culture of personal growth, self-awareness, and inclusivity in all aspects of work.
• Belonging & Inclusion: Create an environment where every Team Member feels valued, included, and connected.

Applicant Requirements

• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail Managment Experience 2 yrs - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadership
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has proven growth story in their professional or personal life
• Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
• Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
• Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine