Supervisor, Merchandising Operations

job description

What This Position is All About

Under the leadership of the Assistant General Manager of Operations, the Merchandise Operations Team Supervisor is responsible for leading, training, and supervising the daily operations of merchandise including processing, placement, maintenance and fulfillment.

Who You Are:

• You build teams by bringing others together when needed. You build morale and spirit in their team. You share successes and encourage others for an open dialogue.
• You are innovative with a mindset that generates a variety of approaches to problem solving including new and novel ideas.
• You lead through results. Often going above and beyond your goals and is consistently a top performer and elevates the performance of others.
• You are customer focused, putting the needs of the internal or external customers first.

You Also Have:

• Ability to lift cartons up to 50lbs, climb ladders, and handle racks and carts of merchandise.
• Must be able to learn and retain merchandising standards on the floor in compliance with Visual standards
• Must have strong computer skills and ability to use available technology (RF guns, PC, IOS device, Excel/Word, and various proprietary platforms)
• Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
• Must be able to consistently meet deadlines and follow through on assigned tasks
• Ability to work a flexible schedule as per business needs and adheres to Dependability standards
• Other store initiatives as assigned by management

As The Merchandise Operations Associate Supervisor, You Will:

Merchandise

• Processing inbound merchandise, placement and presentation of merchandise on selling floor
• Follow direction in maintaining standards in placement and presentation
• Participate when needed in other store initiatives as required, including but not limited to fill in of merchandise on the selling floor, floor recovery, supply replenishment, etc. during peak business periods
• Ad hoc responsibilities as needed

Fulfillment

• Locate requested merchandise within our store and complete orders placed by Omni customer
• Provide excellent customer service and act quickly to address the customers’ needs

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Salary and Other Compensation:

The starting hourly rate for this position is between [$22.24 - 27.80 per hour]. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.