What are the responsibilities and job description for the Host/Hostess Part-Time ($15~$16 per Hour) position at Sakura Japanese Steakhouse (Germantown, MD)?
About us
We offer a unique dining experience, often referred to as a teppanyaki restaurant. Teppanyaki is a style of Japanese cuisine where skilled chefs prepare and cook food right in front of customers on a flat iron griddle or teppan. This style of dining provides entertaining and interactive presentation.
Sakura Japanese Steakhouse (Germantown, MD) is looking for a dynamic and personable Host/Hostess at our Germantown, MD restaurant.
As a Host/Hostess, you will be responsible for providing hospitality services to our guests, guests’ families, or clients in a warm and friendly manner.
Essential Functions:
Greeting and Seating Guests:
- Welcome guests as they arrive at the establishment.
- Assist guests in finding suitable seating, taking into consideration their group size.
- Manage the seating chart and optimize table turnover.
Reservations:
- Handle incoming reservations, either by phone or through online booking systems.
- Confirm reservations and note any special requests or dietary restrictions.
Customer Service:
- Provide excellent customer service by being attentive, polite, and responsive to guest needs.
Coordinating with Servers:
- Communicate with the waitstaff to ensure a smooth flow of service.
Maintaining the Waiting Area:
- Keep the waiting area clean and organized.
- Ensure guests are comfortable while waiting for a table.
Assisting with Takeout Orders:
- Manage takeout orders, including taking orders over the phone, packaging food, and coordinating pickup.
Managing Waitlists:
- Maintain a waitlist during peak hours, keeping guests informed about wait times.
- Notify guests when their table is ready.
Maintaining Cleanliness:
- Ensure that the host/hostess station and waiting area are clean and organized.
- Assist with overall restaurant cleanliness as needed.
Compliance with Policies:
- Follow restaurant policies and procedures, including dress code and safety guidelines.
Teamwork:
- Collaborate with other staff members to provide a seamless dining experience.
- Assist with tasks beyond hosting duties during busy periods.
Requirements:
Must be able to stand for long periods of time; Must be available most days of the week; may be called upon to work evenings and weekends if needed.
- Restaurant experience preferred but not required – we are willing to train the right person!
Sakura Japanese Steakhouse (Germantown, MD) is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Fine dining restaurant
Shift:
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to commute/relocate:
- Germantown, MD 20876: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16