What are the responsibilities and job description for the Operations Assistant position at Saladax Biomedical Inc?
Operations Assistant
Headquartered in Bethlehem, PA, Saladax Biomedical, Inc. is a privately held company that develops, manufactures, and markets in vitro diagnostic blood tests that provide rapid therapeutic drug levels for essential and life-saving medicines prescribed by psychiatrists and oncologists. Since 2007, Saladax’s proprietary technology has been used in clinical laboratories and point-of-care settings around the world to assist clinicians in monitoring and optimizing patient care.
We have an opening for a part-time Operations Assistant, with the potential to transition to a full-time role. The schedule is flexible, but availability 5 days per week (Monday-Friday) and between 8-11 am is essential for communication with international customers.
Responsibilities include, but are not limited to the following:
- Process and fulfill orders from customers around the world
- Assist domestic and international customers by phone and email, addressing order inquiries and resolving shipping concerns
- Order raw materials and supplies
- Organize and maintain quality records and files
- Label products
- Manage inventory
- Adhere to Saladax Quality Policy and all Quality procedures
We’re looking for candidates with the following qualifications:
- Dedication to providing outstanding world-class customer service
- Excellent communication skills, particularly in assisting customers for whom English is a second language
- Proficient in using Microsoft Office programs, including Excel, Word, and Outlook
- Eager to learn international shipping protocols and requirements
- Organized and detail oriented
- Self-motivated team player with a positive attitude and drive
- High school diploma
Saladax offers competitive compensation and benefits, including equity participation, to qualified employees. Saladax is an equal opportunity employer.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 32 per week
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Application Question(s):
- Are you proficient using Microsoft Office programs (Outlook, Word, Excel)?
- Are you available to work 5 days per week, Monday - Friday?
- Are you available to work between 8:00-11:00 am?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Bethlehem, PA 18015 (Required)
Work Location: In person
Salary : $18 - $20