What are the responsibilities and job description for the Front Office Manager position at Salamander Hospitality?
Front Office Manager
Location: Salamander Middleburg Resort, Middleburg, VA
About Us: Join Salamander Middleburg Resort, a luxurious Triple Five Star retreat in Virginia’s horse and wine country, recognized for its exceptional guest experiences. Our resort has earned prestigious accolades, including Forbes Five-Star ratings for both our accommodations and spa, and features in Vogue’s list of the 100 best spas worldwide12.
Job Description: We’re looking for a dynamic Front Office Manager to lead our front desk team. You’ll ensure guests receive a warm welcome and top-notch service throughout their stay.
Responsibilities:
- Lead and support front desk staff.
- Handle guest inquiries and complaints with professionalism.
- Maintain an inviting reception area.
- Coordinate with other departments for a seamless guest experience.
Requirements:
- Experience in front office management, preferably in luxury hospitality.
- Excellent communication and problem-solving skills.
- Proficiency in hotel management software.
Benefits:
- Competitive salary and benefits.
- Opportunities for career growth.
- Complimentary meal
- Retirement Plan with company match
