Off Premise & Catering Coordinator

Description

Calling All Foodies!

Company Introduction

At Salata, our concept is and will always be simple; your salad is what you make it. As a built-to-order salad kitchen with more than 50 fresh toppings, five salad bases, and a dozen house-made, gluten-free dressings, our guests can fully customize their salads and wraps exactly how they want with no restrictions. There are many other salad concepts like ours out there, but when you walk into a Salata, we want our guests to feel like they can do, be, and create anything they want—because they can.

We believe that when our human growth reflects the growth of our salad ingredients, we can all thrive together – as unique individuals and as one healthy community. Since our humble beginnings in 2005, our people have been the key ingredient that has driven us forward from one restaurant in the downtown Houston tunnels to more than 80 corporate-owned and franchise locations across Texas, Georgia, Southern California, and Louisiana. With plans to open in multiple new markets, including Charlotte, NC, this salad kitchen is poised for growth and to push forward with our goal to share fresh, healthy food with all communities. We need enthusiastic, positive thinkers and self-starters to help us reach that goal.

About The Role

The Off-Premises & Catering Coordinator plays a key role in organizing and managing catering orders, off-premises logistics, and customer communication. This position is responsible for coordinating event details, ensuring timely deliveries, and supporting the catering and operations teams. The ideal candidate is highly organized, customer-focused, and has experience in catering, hospitality, or logistics coordination.

Benefits & Perks!

• Competitive salary
• Health, dental, and vision insurance
• 401(k) with company matching
• Paid time off and holidays
• Career growth and development opportunities
  
  

Catering & Off-Premises Coordination Core Responsibilities

• Manage incoming catering and off-premises orders via phone, email, and online platforms.
• Ensure all orders are accurately recorded, confirmed, and scheduled for preparation and delivery.
• Work closely with the kitchen and operations team to ensure timely and accurate fulfillment of catering orders.
  
  

Event & Delivery Logistics

• Coordinate delivery schedules with drivers and ensure on-time catering deliveries.
• Track orders and resolve any last-minute issues to ensure a seamless customer experience.
• Assist in organizing catering events, including setup, staffing, and logistics.
  
  

Customer Service & Client Relations

• Serve as the main point of contact for catering clients, addressing inquiries and special requests.
• Provide exceptional customer service by maintaining positive client relationships and following up on completed orders.
• Handle post-event feedback and suggest improvements for future catering operations.
  
  

Administrative Support & Reporting

• Maintain accurate records of catering sales, invoices, and customer preferences.
• Assist in tracking catering revenue and performance metrics.
• Work with the marketing team to support promotions and outreach for catering services.
  
  

Qualifications & Skills

• Associate’s or Bachelor’s degree in Hospitality, Business, or a related field (preferred but not required).
• 1-3 years of experience in catering, event coordination, food service, or hospitality.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office, POS systems, and catering management software.
• Ability to work in a fast-paced environment and handle last-minute changes.
• Experience working with third-party delivery services and catering platforms.
• Knowledge of food safety and handling guidelines.
• Background in restaurant, catering, or event planning operations.
  
  

Physical Demands

• Function in a fast-paced restaurant or office environment
• Sit for an extended period of time.
• Hand/Finger dexterity
• Occasionally lift 50 lbs. or more.
  
  

Requirements

Supervisory Responsibility

• This position does not have direct supervisory responsibilities but works closely with kitchen staff, delivery teams, and event personnel.
  
  

Work Environment

• Office-based with occasional on-site support at catering events and delivery locations.
• Requires frequent interaction with clients, vendors, and internal teams.
  
  

Position Type & Expected Hours

• Full-time, non-exempt position
• Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM
• Occasional evenings and weekends based on catering events and business needs.
  
  

Travel Requirement

• Minimal travel is required, primarily for event setup and catering deliveries.
  
  

Home Office Location

16720 Park Row

Houston, TX 77084

• Salata Holdings, LLC is an Equal Opportunity Employer
• Salata participates in the federal government's E-Verify program. All applicants applying must be authorized to work in the United States.