What are the responsibilities and job description for the Patient Account Representative position at Salem Clinic P C?
Full time opening at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301 | Business Office
Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
- 401(k) retirement plan- 10% employer contribution
- 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
- Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
- Health Reimbursement Account
- Life & Long-term Disability Insurance
- Paid time off & Holiday pay
- Flexible Spending Account
- Athletic & Weight Management Club Credits
- Bilingual pay differential program (3% wage increase if qualified)
Job Summary: To provide prompt and accurate insurance billing, customer service relating to patient billing questions.
Required Knowledge, Skills, Abilities:
- High School Diploma or equivalent.
- Organizational skills.
- Detail-oriented.
- Strong phone skills
- Strong computer skills.
- Communication skills – effective listening, writing, spelling, and reading skills.
- Basic computer skills.
- Telephone skills.
- Able to work as a team.
- Minimum 2 years experience in the business office with in the medical field
- Must be available to work flexible hours.
- Ability to handle cash and balance account receivable
Essential Functions:
- Answer telephones promptly and courteously, identifying yourself and your department to the callers. Ability to forward callers appropriately, announcing your call to the receiver.
- Review private pay accounts for payment arrangements or for appropriate collection action.
- Review accounts for potential refunds.
- Review insurance denials and address claims with no response from insurance.
- Answer patient questions relating to their monthly statement.
- Verify and enter pertinent demographics, insurance coverage.
- Assign Primary Care Providers for new patient registration.
- Participates in departmental meeting and problem solving groups.
- Serve as a mentor to new staff and students as assigned.
- Performs other duties as requested.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
1195
