What are the responsibilities and job description for the Records Specialist II position at Salem Clinic P C?
Full time opening at:
Salem Clinic Main | 2020 Capitol St Ne, Salem OR 97301
Benefits offered for full-time and part-time (budgeted 22.5-40 hrs/wk):
- 401(k) retirement plan- 10% employer contribution
- 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
- Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
- Health Reimbursement Account
- Life & Long-term Disability Insurance
- Paid time off & Holiday pay
- Flexible Spending Account
- Athletic & Weight Management Club Credits
- Bilingual pay differential program (3% wage increase if qualified)
Job Summary: Maintain confidential medical records in an organized manner. Records Specialist II is responsible for all of the duties of a Records Specialist I (basic scanning and indexing of records, answering phones, retrieving electronic records, interdepartmental runs, SortBox). In addition, Records Specialist II is also responsible for release of information (patient, medical facilities, insurance companies and other auditing companies), patient communications, and other duties as assigned. The Records Specialist II positioned in West Wing is additionally responsible for preparation and delivery of pre-operative documentation to surgical sites.
Required Knowledge, Skills, Abilities:
- Ability to communicate clearly, professionally and courteously; effective listening, writing, spelling, and reading skills. Communication skills must support face-to-face, telephone and written communication methods.
- Ability to identify pertinent information from medical documentation.
- Ability to follow oral and written instruction.
- Basic computer skills; familiarity with keyboard, 10-key, mouse, word processing and basic Microsoft operating system functionality.
- Detail-oriented.
- Ability to work in a fast paced environment while maintaining a high accuracy rate.
- Organizational skills.
- Time management skills.
- Able to work as a team.
- Problem solving skills.
Essential Functions:
- Ability to use Epic, SortBox and other computer systems.
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Ability to use Epic’s release module to process and document record requests per HIPAA guidelines in the following scenarios:
- Records requests from other medical facilities to support continuity of care in both anticipated (e.g. care team requests) and unanticipated situations (e.g. out of area Emergency Department visits)
- Records requests from DME suppliers to support CMS payment audits
- Records requests from payers to support quality metrics and gap closures; e.g. HEDIS, HCC, STARS
- Back-up for third party records release company for emergent record needs
- Other requests as assigned
- Demonstrate telephone skills and good customer service techniques.
- Maintain patient confidentiality.
- Ability to sort, scan, identify and index incoming papers according to established protocols.
- Flexible response to changing needs and duties within department.
Other Duties:
- Results letters.
- Processing End-of-Life documents.
- Retrieval of outside records from secure sites and integration into Epic.
- Communicate with outside surgical facilities and collate pre-operative records.
- SCPurchasing – supply order.
- Record corrections.
- Right Fax – manage all queues.
- Allscripts access as assigned by Director of EHI for legal request purposes.
- Perform other duties as assigned by supervisor.
Our mission at Salem Clinic is to improve the health of those we serve in a spirit of compassion and respect.
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