Vice President, Mortgage Loan Officer

Job Description

Ready to make a difference? At Salem Co-operative Bank, we pride ourselves on offering a work environment where customer service and success are consistently placed front and center. Founded in 1922, we’ve grown in size, expanded our products and services, and learned to improve from 100 years of experience. Every customer is treated as a unique individual, knowing that not all customers’ needs are the same. Our commitment to our community is evident in our philanthropic foundation, Salem Community Benefit, which has contributed over $1.6 million to local organizations. Each year our employees spend many hours volunteering at local organizations in the Salem and Merrimack Valley areas. If you are ready to make a difference professionally, personally, and in the community, we want to meet you!

We are looking for a Vice President, Mortgage Loan Officer to build and maintain relationships with clients, real estate professionals, builders, and personal contacts. You will emphasize customer service, sales and community engagement, with a focus on generating new business through external relationships and referrals. This is an in-house position, requiring a balance of being in the office with community involvement, sales and client building responsibility.

How You Will Accomplish This

• Develop and maintain successful relationships with business referral sources, existing and prospective
• Prospect new mortgage lending opportunities
• Meet and remain in contact with customers as necessary during various stages of the loan process
• Analyze documents, including tax returns, credit, and assets to determine qualification
• Ensure timely delivery of pre-qualifications and submit timely complete applications to processing
• Work closely with the lending team to ensure excellent customer service from origination to closing
• Consistently meet and exceed lending budget goals through solicitation from referral resources
• Assist with making delinquent calls and working with clients after closing as needed
• Maintain knowledge of market trends and facilitate development of a sales plan and opportunities
• Serve as a mentor for staff to facilitate sales and relationship building throughout the Bank
• Respond promptly and professionally to all internal and external communications
• Comply with banking business laws and regulations
• Assume additional responsibilities as requested
  
  

What you will bring to the role:

• High school diploma or equivalent (four-year college degree preferred) and a minimum of 5-7 years of banking mortgage lending experience with established relationships required
• Knowledge of lending policies and procedures including guidelines issued by FNMA and FHLMC, as well as federal and state regulations
• Knowledge of underwriting guidelines
• Knowledge of selling to secondary market as well as portfolio lending
• Must be/become a registered MLO in accordance with the S.A.F.E. Act
• Strong computer skills with proficiency in Excel and Word; grasp new technology concepts and ideas quickly
• Ability to work independently, meet deadlines, and manage and execute multiple priorities and tasks
• Ability to develop a sales plan to meet annual budget
• Work professionally and effectively in a team environment
• Excellent organizational, analytical, mathematical, and problem-solving skills
• Excellent verbal and written communication skills; good listening skills
• Experience with Encompass or Fiserv a plus
  
  

Salem Co-operative Bank is an Affirmative Action/Equal Opportunity Employer.

Applicants are considered for all positions without regard to race, color, religion, gender, pregnancy, marital status, familial status, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, gender identity or other characteristics protected by applicable law.

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