What are the responsibilities and job description for the Medical Office Lead- Diabetes Education position at Salem Health Hospitals & Clinics?
Description
Location Site: Salem Hospital Main Campus
Department: SH Diabetes Education
Position Type: Full Time
Start Time: 7:30
Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.
As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.
We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!
Your Role With Us:
As a Medical Office Lead for Diabetes Education, you will play a pivotal role in supporting the clinic's daily operations while ensuring a smooth and efficient workflow. Your duties will include collaborating with leadership to meet operational needs, coordinating clinic schedules, and facilitating department meetings. You will oversee the functionality of the electronic medical record (EMR) system, assisting staff with scheduling, registration, and MyChart use. Additionally, you will manage daily staff tasks, assist with staff scheduling, and ensure that front office operations run smoothly, including patient check-ins, appointment scheduling, and verifying insurance and billing information. You will be responsible for maintaining inventory, managing front office supplies, and ensuring seamless patient flow with minimal wait times. As a resource for the front office team, you will provide training, backup support, and feedback to leadership on job performance. Your expertise in LEAN methodologies will help optimize clinic efficiency, and you will also assist with new employee onboarding and training. As part of your role, you will actively participate in committees, support staff communication, and handle patient concerns when necessary, all while ensuring adherence to clinic policies and procedures.
Total Rewards Offerings:
Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.
- Relocation assistance available for qualified positions
- Full comprehensive medical, dental, and vision plans
- Basic and voluntary life insurance
- Short and long-term disability
- Live Well Wellness Program
- Employee Assistance Program (EAP)
- 401(K) retirement plan with employer contributions.
- Generous paid time off (PTO) accrual and holiday pay
- Onsite fitness center with 24/7 badge access
- Education assistance program
- Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
- Food and drink discounts in the cafeteria
- Impressive discounts offered by Nike, Adidas, Carhartt and others
Background/Expertise:
- High school Diploma or equivalent REQUIRED
- Minimum of two (2) years of medical office experience
- Minimum of one (1) year of EMR experience REQUIRED
Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.
Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
