Lab Assistant- Urology Clinic

Location Site: Salem Hospital Main Campus

Department: SHMG Urology Clinic

Position Type: Full Time

Start Time: 8:30am Monday - Friday

Salem Health Overview

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

Your Role With Us:

Summary:

The Lab Assistant role involves overseeing clinical laboratory functions, including receiving, processing, and prioritizing specimens, operating and maintaining point-of-care (POC) equipment, and coordinating microbiology testing. Administrative responsibilities include patient registration, scheduling, insurance verification, billing, and ensuring accurate record-keeping in EPIC. The role also requires excellent communication skills for interacting with patients, handling inquiries, and coordinating referrals while adhering to safety, infection control, and HIPAA guidelines. Additionally, the position supports quality assurance, equipment maintenance, supply management, and assists in resolving technical or operational issues to ensure the smooth operation of the clinic.

More Details:

Clinic Lab Functions

• Specimen Management: Receive, process, sort, and prioritize specimens, including STAT orders.
• Testing & Equipment: Set up microbiology tests, operate and maintain point-of-care (POC) equipment, and troubleshoot issues.
• Registration & Documentation: Register patients, order tests in EPIC, and ensure accurate specimen tracking.

Clinic Administrative Functions

• Patient Interaction: Greet patients, provide assistance, and direct them to appropriate services.
• Scheduling & Billing: Schedule visits, verify insurance, collect payments, and manage patient records in EPIC.
• Communication & Coordination: Answer calls, relay messages, and coordinate referrals with accuracy and professionalism.

Additional Responsibilities

• Maintain compliance with safety, infection control, and HIPAA guidelines.
• Monitor supplies and equipment, ensuring functionality and timely issue resolution.
• Assist with quality assurance, performance improvement, and data collection.
• Provide support to staff and promptly address technical or operational concerns.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified positions
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria
• Impressive discounts offered by Nike, Adidas, Carhartt and others

Background/Expertise:

Experience:

• Minimum of one (1) year of related experience in either a clinical or medical office desired.

• Experience in team process, quality management, and problem solving required.

• Experience with a Laboratory Information System is desired.

Special knowledge, skills, &abilities:

• Uses interpersonal skills that convey a positive and supportive attitude

• Must possess strong communication skills. Effective communication with all members of the health care team is essential.

• Ability to analyze current methods and processes, look for improvements and develop reports/recommendations.

• Ability to detect and investigate problems, make evaluations supported by tangible evidence, ability to provide consultation to physicians, nurses and others in area of specialization.

• Thorough and current knowledge of the principles, techniques, procedures, and instrumentation and safety precautions in the field of specialization required.

• Work in a fast-paced environment with many distractions

• Ability to quickly re-focus on a task following a disruption to the workflow Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org