What are the responsibilities and job description for the Patient Advocate II position at Salem Health?
Location Site : Salem Hospital Main Campus Department : SH Patient Advocate Position Type : Unscheduled Start Time : 8 : 00Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.We invite you to learn more about our wonderful community : There's something about Salem, Oregon!Your Role With Us : You will employ your expertise and conflict resolution abilities to act as a resource for patients and their families, ensuring that their concerns regarding hospital care and service are heard and addressed appropriately and immediately.Total Rewards Offerings : Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.Basic and voluntary life insuranceShort and long-term disabilityLive Well Wellness ProgramEmployee Assistance Program (EAP)401(K) retirement plan with employer contributions.Onsite fitness center with 24 / 7 badge accessPublic service loan forgiveness (PSLF) eligible and drink discounts in the cafeteriaImpressive discounts offered by Nike, Adidas, Carhartt and othersBackground / Expertise : Bachelor's Degree in a health, mental health, counseling, social work, related profession required. Master's Degree preferred.Minimum of five (5) years' experience in acute or emergency medical care, mental health care or the treatment of addictions performing counseling / social services or direct clinical care functions.Consideration will also be given to those candidates who have previously performed a Patient Advocate role in the care settings listed above, in a capacity as outlined in this job description, with undergraduate degrees in fields that include 'conflict resolution,' and for a minimum of three (3) years.Exemplary communication skills (face to face and on the telephone).Knowledgeable and practiced in conflict resolution strategies .Positive attitude toward healthcare as a service industry.Working knowledge of Microsoft programs including Power Point, Word & Excel.Bilingual English / Spanish preferred.Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org
