What are the responsibilities and job description for the Banquet Manager position at Salem Hills Golf Club?
Salem Hills Golf Club, located in the picturesque town of Northville, MI, is renowned for its beautiful golf course and exceptional facilities. Our club offers a premier golfing experience, alongside exquisite dining and banquet services, providing an unforgettable experience for all our guests. For more information, visit https://salemhillsgolfclub.com/.
POSITION OVERVIEW
We are seeking a dynamic and experienced Dining Room and Banquet Manager to join our team. The ideal candidate will be responsible for overseeing all aspects of dining room and banquet operations, ensuring exceptional service, and creating memorable experiences for our patrons and guests.
KEY RESPONSIBILITES
- Must be reliable, hard-working and understand their value to the total team
- Communicate effectively with all team members
- Ability to show up to work on time on your scheduled workdays in proper uniform
- Understand and respect the policies, procedures, and standards of the organization
- Manage daily operations of the dining room and banquet facilities, ensuring high standards of service and guest satisfaction
- Coordinate and oversee all day of banquet events, including outings, showers, corporate events, and private parties
- Train and supervise dining room and banquet staff, ensuring efficient and professional service
- Work closely with the culinary team to ensure menu offerings meet guest expectations and dietary requirements
- Assist the Food and Beverage Director in maintaining inventory and ordering supplies as needed, ensuring adequate stock levels for all events
- Handle guest inquiries and complaints promptly and professionally, resolving issues to the satisfaction of all parties
- Develop and implement service standards, policies, and procedures to enhance the guest experience
- Monitor financial performance, including budgeting, cost control, and revenue generation
- Ensure compliance with health, safety, and sanitation regulations.
- Foster a positive work environment and promote teamwork among staff
- Play a role in the overall success of the operation
PHYSICAL EXPECTATIONS
- Able to stand and work on your feet, bend, lift and reach overhead. Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things
- Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials
- Demonstrate good personal hygiene as well as cleaning and sanitizing skills
ADDITIONAL REQUIREMENTS
- Minimum of two (2) years of experience in dining room and banquet management, preferably in a high-end golf club, hotel, or restaurant setting
- Strong leadership and organizational skills with the ability to manage multiple priorities
- Excellent interpersonal and communication skills, with a focus on customer service
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed
- Knowledge of food and beverage operations and best practices
- Experience with event planning and execution
- High school diploma or equivalent required; a degree in hospitality management or a related field is preferred
BENEFITS
- Playing and Practicing Privileges
- Employee discounts on club services and amenities.
- Health/Dental/Vision (available)
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $22 - $24