What are the responsibilities and job description for the Patient Access Float position at Salem Regional Medical Center?
SRMC Has an Exciting Opportunity for Qualified Candidates!
Position: Part Time Patient Access Float
Department: Patient Access
Shift: Days, Varied
PURPOSE
The primary purpose of the Patient Access Float is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The Patient Access Float is responsible for gathering appropriate information during the admitting, registration and scheduling process, accurately and timely calling insurance companies for verification including benefit details, referral information, precertification/authorization, and determining patient financial responsibilities. This individual will also assist the physician offices and patients with questions and concerns. This individual will perform these duties in a courteous and professional manner.
This position will also require the employee to perform other related duties and activities assigned by the Director or Manager of the department.
QUALIFICATIONS
· High school graduate with emphasis on clerical studies.
- Must have experience with clerical/office work.
- Good communication skills, problem solving, and ability to prioritize daily work.
- Must have knowledge of insurance company procedures.
- Strong interpersonal skills with the ability to handle a variety of circumstances and conditions in a calm and composed manner
- Ability to work well with co-workers and work as a team
- Computer skills: Typing, Microsoft Word, Excel
- Be able to make a change on demand and a multitasker
- Medical terminology/background desired.
- Be thorough and able to follow detailed instructions.
- Ability to be flexible as demands of the day change and able to multitask
- Customer service experience is desirable.
BENEFITS
· Competitive wages
· Medical/prescription insurance
· Dental insurance
· Vision insurance
· Accident and critical insurance
· Employer paid life insurance
· 403 (b) retirement with employer matching
· Tuition reimbursement
· Continuing education reimbursement
· Cafeteria discounts
· Employee Assistance Program
· Shift differential
