What are the responsibilities and job description for the Patient Representative position at Salem Regional Medical Center?
SRMC Has an Exciting Opportunity for Qualified Candidates!
Position: Full Time Patient Representative
Department: Advanced Radiology Center - Columbiana
Shift: M-F 7:30am – 4:00pm
NO EXPERIENCE NECESSARY. WE WILL PAY TO TRAIN YOU!
PURPOSE
The primary purpose of the Patient Representative is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your supervisor to assure that a successful, viable department is maintained at all times. The Patient Representative is responsible for gathering appropriate information during the scheduling process, accurately and timely calling insurance companies for verification including benefit details, referral information, precertification/authorization, determining patient financial responsibilities, and registration of all patients. This individual will work closely with Central Scheduling Patient Access, patients and physician offices to ensure that proper information is obtained and rejects are minimal. This individual will also assist the physician offices and patients with questions and concerns. This individual will perform these duties in a courteous and professional manner. This position will also require the employee to perform other related duties and activities assigned by your director or supervisor of the department.
QUALIFICATIONS
· High school graduate with emphasis on clerical studies.
- Preferred to have experience with clerical/office duties, including answering and directing incoming calls.
- Preferred to have knowledge of insurance company procedures.
- Interpersonal skills with the ability to handle a large variety of circumstances and conditions.
- Preferred Customer Service
- Ability to work well with co-workers and work as a team
- Should reach full productivity in 90 working days.
- Computer skills: Typing, Microsoft Word, Excel
- Be able to make a change on demand and a multitasker
- Must be able to work without constant supervision.
BENEFITS
· Competitive wages
· Medical/prescription insurance
· Dental insurance
· Vision insurance
· Accident and critical insurance
· Employer paid life insurance
· 403 (b) retirement with employer matching
· Tuition reimbursement
· Continuing education reimbursement
· Cafeteria discounts
· Employee Assistance Program
