What are the responsibilities and job description for the Call Center Agent position at Sales Bizlab?
About Sales Bizlab
At Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a close relationship with each and every client which is attributed mostly to our collaborators.
We are is looking for a Call Center Agent to handle inbound and outbound customer calls, provide exceptional service, and assist with inquiries, troubleshooting, and order processing. The ideal candidate is a strong communicator, problem solver, and customer-focused professional who thrives in a fast-paced environment.
Job: Full time
Pay Range: $950 - $1200 weekly
Responsibilities:
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At Sales Bizlab we believe in the individuality of each client, therefore, the solutions that we provide are unique and molded to each of their specific needs. The root of our success lays in our extensive experience across different geographical locations, mediums and markets. Today, Sales Bizlab we enjoy a close relationship with each and every client which is attributed mostly to our collaborators.
We are is looking for a Call Center Agent to handle inbound and outbound customer calls, provide exceptional service, and assist with inquiries, troubleshooting, and order processing. The ideal candidate is a strong communicator, problem solver, and customer-focused professional who thrives in a fast-paced environment.
Job: Full time
Pay Range: $950 - $1200 weekly
Responsibilities:
- Answer inbound customer calls and provide information or assistance as needed
- Make outbound calls to follow up with customers, confirm appointments, or gather feedback
- Resolve customer issues efficiently and professionally
- Process orders, returns, and account updates
- Maintain accurate records of interactions in the customer database
- Meet performance goals related to customer satisfaction and call resolution
- High school diploma or equivalent; associate degree preferred
- Previous experience in a call center or customer service role is a plus
- Strong verbal communication and active listening skills
- Ability to multitask and handle a high volume of calls
- Basic computer skills and familiarity with CRM software
- Patience, empathy, and a customer-first mindset
- Health insurance (medical, dental, vision)
- Retirement savings plan (401k) with company match
- Paid time off (vacation, sick leave, holidays)
- Professional development opportunities
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Salary : $950 - $1,200
