What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Sales Bizlab?
SalesBizLab We are is looking for an enthusiastic and customer-focused Entry Level Customer Service Assistant to join our team. This role is ideal for someone who enjoys helping others, has excellent communication skills, and is eager to learn and grow within a supportive team environment.
Job: Full time
Monday to Friday
Weekends free
Pay Range:
$17.50 - $28.00 hourly
THIS WILL BE AN ON-SITE JOB
Location: Dallas,TX
Responsibilities:
- Greet and assist customers with inquiries and service requests.
- Respond to customer questions and concerns via phone, email, and in person.
- Provide detailed product and service information to customers.
- Resolve customer issues efficiently and professionally.
- Maintain accurate records of customer interactions and transactions.
- Work closely with other departments to ensure customer satisfaction.
- Follow up with customers to ensure their needs are met.
- Assist with administrative tasks and support team projects as needed.
Requirements:
- High school diploma or equivalent; associate degree preferred.
- Previous customer service experience is a plus but not required.
- Strong verbal and written communication skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Problem-solving skills and attention to detail.
- Basic computer proficiency (Microsoft Office, email).
- Positive and professional demeanor.
Bonus Points:
- Competitive salary.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Professional development opportunities.
- A dynamic and collaborative work environment.
Salary : $18 - $28
