Assistant Retail Manager

Are you a retail sales professional with 3 or more years of sales experience and want to help develop a successful retail outlet? Do you want to play a crucial role in supporting the day-to-day operations of the retail store specializing in building materials and home improvement products in the Fort Walton Beach area? This position calls for a gifted multi-tasker and team leader willing to go the extra mile!

Sales Recruiters has been retained by a market leader in sod, hardscaping, and landscaping products. Does this sound like a career opportunity that would be of interest to you or your network? If this seems a good fit for you, please contact Henry at: henry@salesrecruiters.com or apply below!

In the role as an Assistant Retail Manager for Building Products, this position requires strong leadership skills, a deep understanding of building materials, and the ability to provide excellent customer service while maintaining store performance. You will be responsible for overseeing sales, inventory, staff management, and ensuring a smooth operational flow within the store.

Key Responsibilities:

• Assist in driving sales by providing exceptional customer service, advising customers on building products, and recommending solutions to their needs.
• Help customers with product inquiries, orders, and product recommendations based on their specific project needs.
• Promote and upsell related products to increase store sales and meet sales targets.
• Supervise, mentor, and train retail staff to ensure a high standard of service and operational efficiency.
• Assist with staff scheduling and ensure the store is adequately staffed during peak hours.
• Foster a positive team environment that encourages cooperation and a customer-centric approach.
• Assist in managing inventory levels, ensuring that products are stocked, organized, and displayed according to store guidelines.
• Oversee inventory counts and help with restocking procedures, including reordering products and managing overstock.
• Ensure proper handling, storage, and maintenance of building materials to avoid damage and minimize waste.
• Help maintain a clean, safe, and organized store environment.
• Assist in the implementation of promotional activities and merchandising strategies to increase product visibility.
• Ensure compliance with store policies, health and safety regulations, and company standards
• Address customer complaints and concerns professionally and efficiently to ensure customer satisfaction.
• Build long-term relationships with customers by providing expert advice and personalized service.
• Assist the Retail Manager with financial transactions, daily sales reports, and cash handling.
• Track and report on store performance metrics such as sales targets, customer feedback, and product availability.

Qualifications:

• High school diploma or equivalent; a degree in Business Management, Retail, or a related field is a plus.
• Previous experience in retail management or a similar role in a building materials, home improvement, or hardware store is preferred.
• Experience with sales, inventory management, and team leadership is an asset.
• Strong communication and interpersonal skills, with a customer-focused attitude.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Basic computer skills (point of sale systems, inventory software)
• Knowledge of building materials, tools, and products used in construction and home improvement projects is highly desirable.