What are the responsibilities and job description for the Franchise Advisor (Harrisburg, PA) position at SalesFirst Recruiting-1?
Job Description
Job Description
THE COMPANY
A leader in the franchise-based commercial services industry, this organization has been providing high-quality janitorial solutions to businesses of all sizes for over 35 years. The company is dedicated to supporting franchise business owners through comprehensive training and operational support, enabling them to deliver superior customer service. With a commitment to integrity, leadership, and innovation, the company fosters a culture where employees and franchisees thrive.
THE JOB
As a Franchise Advisor, you will play a vital role in supporting and developing franchise business owners while ensuring customer satisfaction and maintaining brand standards. This position involves a blend of customer service, training, and account management, with responsibilities that include :
- Providing initial and ongoing training to franchisees.
- Acting as a liaison between franchisees and customers to resolve issues.
- Identifying and selling additional cleaning services and supplies to new and existing customers.
- Conducting site visits and offering expert advice on cleaning operations.
- Documenting customer interactions and maintaining records.
Key goals include ensuring franchisee success, building strong customer relationships, and driving growth through excellent service delivery.
THE QUALIFICATIONS
Ideal candidates will possess :
Preferred qualifications include experience in account management or the commercial cleaning industry, as well as the ability to lead training sessions and adapt to a flexible schedule.
THE BENEFITS
Salary : $50,000 - $55,000
