Business Practices Manager

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

About Salesforce:

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Overview of the Role:

The Strategic Business Practices team protects Salesforce's long-term growth and success by ensuring deals, policies, and pricing promote good business globally. To accomplish our mission, we are seeking a Business Practices Manager to assess and manage commercial risk in our sell-side deals.

The Business Approvals Manager will be responsible for evaluating and approving commercial risk across business terms for sell-side deals. In addition, the role will involve helping to improve the efficiency and velocity of these deals. The candidate will work closely with groups throughout Salesforce, including Pricing Deal Desk, Legal, Revenue Recognition, Sales Operations, Tax, Security and Compliance, and Infrastructure Engineering.

The candidate must have a solid grasp on cloud subscription models and cloud contract terms. They must also be able to navigate internal processes, work collaboratively with cross-functional peer groups, and possess superior communication skills.

Responsibilities:

• Review and approve business terms for sell-side deals on behalf of the Business Practices team.
• Draft commercial terms in sales contracts and edit existing terms.
• Spot risk or anomalies in complex commercial terms and escalate to accountable teams within Salesforce.
• Work closely with our offshore services team to increase Salesforce's deal velocity and improve our customers' buying experience.
• Help to develop and refine best practices around commercial terms, deal review and approval, and related business processes.
• Create and maintain training material and playbooks for the Business Practices team.

Required Skills/Experience:

• Minimum BA/BS degree required
• Fluency in Spanish and/or Portuguese preferred
• At least five years of business practices, deal approval, and/or deal support
• Strong understanding of current business trends, contractual terms, and deal drivers in cloud industry
• Strong ability to comprehend and evaluate the business risk in contract language
• Comfort with making controversial decisions in high pressure situations
• Strong business acumen and analytical and problem solving skills
• Strong cross-functional leadership skills
• Highly effective written and verbal communication skills - able to explain complex concepts clearly and concisely across all levels of the organization
• Ability to build relationships and work collaboratively to drive results
• Ability to work independently in an undefined environment
• Ability to work in a fast-paced environment while managing and prioritizing competing demands
• Adept at thinking on your feet amidst ambiguity
• Proven experience leading and influencing at various levels across the organization
• Ability to handle conflict and navigate discussions to productive outcomes

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.