Demo

Principal Architect

salesforce.com, inc.
New York, NY Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/17/2025

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category : Sales

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI Data CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Enterprise Architect : Financial Services

The Enterprise Architect's primary role is supporting sales teams in developing Salesforce value propositions that align with our customer's digital transformation and cloud adoption strategies. An Enterprise Architect in a pre-sales role is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The Enterprise Architect is a subject matter expert in one or more categories, including business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. Enterprise Architects are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there.

Responsibilities :

  • Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs and the company's products / services and match them with best-in-class technology to define a north-star target state. Help define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives.
  • Determine which Salesforce and third-party technologies to leverage in the customer's architecture landscape based on product knowledge, industry experience, industry-standard EA frameworks, and Salesforce EA methodologies.
  • Articulate business architecture (mission / vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns).
  • Provide reliable and trusted data-rich points of view of relatable customer transformations in the Industry, i.e., how other customers with similar needs have succeeded in their transformation.
  • Assist sales teams in responses to RFPs and technical requirements documents.
  • Travel to customer engagements (around 30% of the month). This position may be assigned to support one or more geographies and account teams.
  • Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community and within the broader sales and customer success organizations.
  • Participate in all appropriate product / sales training, certifications, educational sessions, and Industry summits to acquire and maintain the knowledge necessary to be effective in the position.
  • Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects.

Your Impact :

  • A trusted advisor to CIO / CTO / EA level contacts and their teams as they look to move their business to a cloud architecture.
  • A true asset to Salesforce due to broad and deep business and technical architecture knowledge across all relevant domains.
  • Minimum Qualifications :

  • B.S. Computer Science, Software Engineering, Management Information Systems or equivalent.
  • 8 years experience in either software, system, or enterprise architecture disciplines.
  • Good understanding of and ability to discuss cloud architecture and principles of modern platforms, including SaaS, IaaS, PaaS, multi-tenancy, and multi-tiered infrastructure.
  • Good understanding of enterprise application integration technologies and common EA topics such as persona-based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc.
  • Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications.
  • Familiar with Financial Services industry is a plus.
  • Articulate and balanced in demeanor with crisp written and verbal communication skills.
  • Preferred Qualifications :

  • 5-10 years in a pre-sales role or customer-facing consultative role.
  • Experience with and deep understanding of key business drivers and technical architecture.
  • Working knowledge of Salesforce's platform capabilities, hosting infrastructure, security, and integration capabilities. Knowledge of Salesforce's Financial Services Cloud is a plus.
  • Experience with and exposure to architectural frameworks and current methodologies.
  • Familiarity with design thinking and similar principles.
  • Familiarity with relevant (regional, vertical, etc.) data privacy, risk management, and compliance requirements.
  • Working at Salesforce

    Working at Salesforce isn't all about selling. It's also about learning, and we heavily invest in you with a month-long immersion and onboarding, including : a week-long product bootcamp, mentorship program, weekly coaching and development programs.

    Benefits :

  • Health, life insurance, retirement saving plan.
  • Monthly wellness allowance.
  • Flexible time off & leave policies.
  • Perks and discounts.
  • Accommodations :

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

    Posting Statement :

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

    Salesforce is an Equal Employment Opportunity and Affirmative Action Employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

    Salesforce welcomes all.

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