Part-Time Technology Center Clerk

The Technology Center Clerk position at Salina Public Library provides high-quality, friendly and professional services. This position answers a wide variety of questions, assists patrons with public computers and personal devices, and provides general support for the library. The Technology Center Clerk is the first point of contact for the library’s Technology Center and helps guide patrons in the right direction regarding Technology and Library resources. To be a part of our library team, a positive attitude, flexibility and willingness to work well with everyone is required.

Reports To: Head of Technology

Hours/Schedule: Part Time - 16 hours per week

Wednesday & Thursday 9 a.m. - 6 p.m.

OR

Thursday & Friday 9 a.m. - 6 p.m.

Scheduled lunch period from 1 p.m. - 2 p.m.

This is a permanent position. Above is an anticipated schedule. Additional days/times as needed for coverage. Schedules are adjusted as needed for the Library. Hours scheduled are based upon service levels.

Starting Pay: $15.68 an hour

Benefits:

• paid time off after 1 year of service
• wage level system with set performance-based  increases
• Paid webinars, workshops & more.
  

Minimum Education: High School Diploma or equivalent

Work Experience:

• Basic troubleshooting skills required
• Strong desire to learn business and library technology skills
• Experience in working with customers/clients preferred

Supervisory Experience: None

Duties & Responsibilities

The Technology Center Clerk must ....

• be knowledgeable about the various technologies that the library provides and how to use them.
• support the library’s mission and provide exceptional customer service, whether to patrons or co-workers.
• under general guidance, have the ability to work honestly and independently.
• be reliable. Work scheduled hours, show up ready to work on time and use breaks appropriately.
• maintain a general knowledge of programs and services offered by the wider library.
• communicate clearly, accurately and in a timely manner with a diverse set of patrons and co-workers.
• be willing to help in any area of the library as needed. 
• be able to enforce library policy and follow procedures in a variety of situations, including high-stress or confrontational interactions.
• prepare for and participate in staff and project team meetings.
• help to maintain organized and tidy library spaces.
• demonstrate professional behavior and comply with library policies and procedures, including adhering to library dress code.
• perform other duties as assigned.

Technology Center Clerk Requirements

• understand the importance of documentation and organization.
• show an aptitude for troubleshooting technical issues while remaining calm and accessible.
• have a willingness to learn new systems/new technology as the field is constantly changing.
• update and monitor gaming system settings. 
• accept direction, projects and tasks from all staff with a positive attitude.
• be organized in their project management. From time to time, projects are given to this position and they will need to be completed in a timely manner with minimal errors.

Requirements

• Pre-employment drug screen. (post-employment drug screen may also take place)
• Pre-employment background check. 
• Basic keyboarding skills.
• The ability to work with a variety of technology equipment and applications including, but not limited to, word documents, spreadsheets, internet browsers, email, and Google Drive.

Physical Demands / Work Environment

• Light to moderate physical work
• Lifting, carrying, and pushing up to 40 pounds with or without assistance.
• Frequent lifting, carrying, standing, walking, bending, climbing stairs, twisting, reaching, pulling, and pushing. 
• Speech and hearing abilities to maintain communication with patrons and co-workers.  
• Vision to read and interpret reports, written documents, and electronic communications. 
• Work is primarily indoors, with some outdoor work for book drop pickups and other Library event assistance.

ADA/EOE 

*The above position information is intended to describe the duties of an employee in general terms and does not necessarily describe all of his/her duties or responsibilities.

How to Apply

Complete the online application. Attach your resume.   

If you have additional questions, please contact Hanna Stuart, Head of Technology,  785-833-9206

Position is open until filled.

Salary : $16