What are the responsibilities and job description for the Membership Associate position at Salinas Family YMCA?
Under the supervision of the Director, the Membership Associate is responsible for creating and nurturing a seamless and meaningful YMCA member experience, from first point of contact with the Y to daily engagement of current members by demonstrating our core values of caring, honesty, respect and responsibility. Individuals selected for this position welcome, educate and invite potential members to join our organization and deliver outstanding service to members and guests. It is our mission to change lives and the first step in this is to help potential members make that decision.
Minimum Requirements:
1. Outstanding interpersonal and verbal communications a must in order to drive association and branch objectives of improving acquisition and retention of members.
2. Desire to help people improve their health and well being.
3. The ability to learn in a fast-paced environment.
4. Ability to work in a team setting with both staff and volunteers, and the vision to see new opportunities and respond to them.
5. Experience and/or ability to close a sale after giving a tour.
6. Experience with computers, including personal computer applications such as database and word processing.
7. Applies creative problem-solving to ensure member satisfaction and retention.
8. Ability to respond to safety and emergency situations.
Essential Functions: Membership Department Operations
1. Enjoy, be skilled at and understand the importance of building relationships with people: members, staff, volunteers, donors, community leaders.
2. High degree of accuracy with information provided, multi-task oriented; able to take initiative; effective organizational skills; effective communication skills.
Job Type: Part-time
Pay: $16.50 - $17.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $17 - $18
