What are the responsibilities and job description for the Joint Replacement Program Coordinator position at Saline Memorial Hospital?
The Joint Replacement Program Coordinator provides leadership for all aspects of the continuum of care beginning before surgery through one year postop; including Pre-Admission Testing, Peri-op Services, inpatient units, post-acute care and all other applicable entities within the orthopedic service line related to evidence-based practice for orthopedic patients. The Joint Replacement Program Coordinator will assist in the planning, development, and implementation of program goals and operations. The Joint Replacement Program Coordinator coordinates and oversees the ongoing disease-specific certification process to continually improve care for the orthopedic patient population.
Job Specifications/Qualifications:
Minimum five (5) years clinical experience as an RN or PT is required.
Background of clinical experience in Orthopedics is preferred.
Certificates, Licenses, Registrations
Current Arkansas RN licensure or Current State Compact Licensure – or -
Current Arkansas PT licensure is required
BLS Current
Education
Graduation from accredited school of nursing or physical therapy
BS degree preferred
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties or task may be requested or assigned by immediate supervisor, his/her designee, or other management/supervisor.
Clinical Responsibilities:
- Coordinates the efforts between the surgeons, leadership, and staff while tracking the progress of the program and identifying areas requiring attention.
- Responsible for all program management, report generation and review, process improvement, patient and provider satisfaction.
- Works collaboratively with joint arthroplasty surgeons and anesthesiologists to manage the patient's specialized needs.
- Coordinates the interdisciplinary approach to providing continuity of care, including utilization management, discharge coordination and planning, and obtaining all authorizations/approvals/transfers as needed for outside services for patients/families.
- Develops, monitors and evaluates the effectiveness of the joint replacement program care pathway and modifies as necessary.
- Oversees patient education and preparation, resource case management, discharge planning and ensuring patient continuum of care services.
- Identifies cost-effective measures, makes recommendations for the appropriate utilization of resources and promotes patient self-care management.
- Works with the interdisciplinary teams to deliver an exceptional patient experience and monitors the quality-of-care delivery.
- Evaluates and identifies patients' needs in collaboration with Joint Replacement Program Patient Navigators. When necessary, interfaces with primary care physicians, specialists, and various disciplines on the development of plan of care. Refers to and supports approved joint replacement protocols.
- In conjunction with the physician, implements care/treatment plan by coordinating the episode of care for joint replacement surgery patients across multiple providers/disciplines, ensuring patient continuum of care services and monitoring outcomes.
- Acts as a clinical liaison with outside care providers to include home health nursing, PT, rehab and SNFs, as well as third party administrators.
- Acts as a patient advocate and educator to assure that the patient has the knowledge to care for his/her condition and patient is educated and empowered to be responsible for participating in the plan of care. Develops individualized patient/family education plan focused on self-management; delivers patient/family education specific to joint replacement program.
- Participates in data collection and analysis of clinical outcomes of care and customer satisfaction standards.
- Performs other duties as assigned.
Core Competencies:
- Must be able to work collaboratively with employed and external referring physicians, clinic teams, patients' PCPs, and post-acute care providers.
- Excellent problem-solving skills.
- Excellent communication skills, both written and oral.
- Ability to work collaboratively with consensus building skills across multiple departments to achieve desired outcomes.
- Demonstrates sensitivity for and understanding of clinical disciplines and issues.
- Ability to promote diversity in the workplace.
