What are the responsibilities and job description for the Manager, Internal Audit Operations position at Sallie Mae?
When you join Sallie Mae, you become a champion for all students.
We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.
Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.
We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.
This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.
Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.
We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.
Come do more than join something, change something. For students, for future generations, for the future of education.
What You'll Contribute
- Sallie Mae Bank’s Internal Audit department works to promote an effective control environment through risk-based audits, internal control testing, pre and post implementation reviews, special projects and risk and control education.
The Manager, Internal Audit Operations will report to the Director, Internal Audit and will be responsible for the management and execution of Internal Audit’s Quality Assurance Program.
What You'll Do
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Management and Execution of Quality Assurance program:
- Perform Risk Assessment activities to develop annual Quality Assurance plan
- Execute the completion of the annual Quality Assurance plan (which consists of various quarterly and ad hoc reviews)
- Track the completion of required remedial actions based on outcomes of Quality reviews through to completion (and in adherence with all procedural tracking and escalation processes)
- Provide feedback to project teams based on results of individual Quality Assurance reviews and share quarterly updates with department on aggregated QA results and trends
- Leads the planning, execution, and reporting of the annual internal assessment of the Internal Audit department against the Institute of Internal Auditors (IIA) International Professional Practices Framework (IPPF)
- Keep Director apprised of progress and proactively escalate concerns, timing/resource constraints, etc. as they arise
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People Management
- Oversee the work of senior or staff auditors on Quality Assurance team to complete the execution, tracking, and reporting of Quality Assurance activities
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Provide balanced, effective oversight and personalized support of direct report(s)
- Provide timely feedback that aligns with expectations of internal audit talent profile and specific job responsibilities
- Provide recognition and meaningfully address any opportunities noted
- Work with direct report(s) to develop their skillsets and goals
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Additional Position Responsibilities:
- Fulfills administrative responsibilities, as defined.
- Remains current in profession and industry trends with a particular focus on laws and regulations applicable to the Company.
- Carries out duties in compliance with all state and federal regulations and guidelines.
The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
What You Have
Minimum Education, Skills and Experience Required
- Bachelor’s Degree in Accounting, Finance or related discipline
- 5 years of auditing experience
- 2-3 years supervisory experience
- Experience in public accounting, internal audit, financial services industry or student loan industry
- Strong understanding of IIA IPPF and regulatory guidance for internal audit activities
- Sound consultation, interpersonal, analytical, and organizational skills
- Ability to prioritize, multi-task, execute multiple topics/issues simultaneously
- Supervisory experience
- Excellent written and verbal communication skills
- Ability and willingness to travel out of town on a periodic, as needed, basis (approximately 30% of the time)
- Proficient in MS Word, Excel, and PowerPoint
- CPA, CIA, CRCM, CISA, CFE, etc. professional designation acquired or actively pursuing a relevant certification
Preferred Education, Skills and Experience
- Master’s Degree in Accounting, Finance or related discipline
- Auditing experience in financial services
- Experience working in risk management and/or Sarbanes-Oxley function
- Experience with planning and executing accounting and/or finance audits and assessing audit results
- CIA designation
The Americans with Disabilities Act
The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
Feeling your best helps you do your best:
Our benefits take care of the whole you—so you can build your work around your life (not the other way around!).
- Competitive base salaries
- Bonus incentives
- Generous PTO, Floating Holidays and 12 Federal Holidays observed
- Support for financial-well-being and retirement 401k with employer match
- Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
- Employer paid short-term/long-term disability and basic life insurance
- Flexible hybrid working arrangements.
- Paid parental leave and adoption reimbursement programs
- Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
- Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
- Tuition Reimbursement and Family Scholarship Programs
- Career development and training opportunities
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Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. Click
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to view the California Employee Privacy Notice.Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007 and choose option 9. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
