What are the responsibilities and job description for the Beauty Advisor position at Sally beauty?
This is a part-time position
Job Title: Beauty Advisor
Objective:
At Sally Beauty, we want all of our Beauty Experts to see themselves in a beautiful new light at our great
Company. As a Beauty Expert, we want you to bring your talents, experience, and enthusiasm to a team- oriented and dynamic environment. You will be responsible for providing superior customer service and product knowledge by putting customers first to support our retail store environment and Culture of Can
Do. Maintaining a welcoming and professional atmosphere with our customers, co-workers and supervisors, as well as processing complete and accurate sales transactions, are keys to our success.
We believe that our success is based primarily on the quality and hard work of our valued team members to bring the Beauty world to our customers. Our customers walk in to our stores with the expectation of you guiding them to new, unique and quality beauty products that fit their needs.
Responsibilities:
- Assist customers with knowledge, empathy and sincerity by directing them to products, explaining product features and benefits and using customer service and sales techniques to obtain maximum sales
- Promote company sales programs such as the Beauty Club Card, Extended Protection Plan and
Items of the Month, etc.
- Record all sales in the Point of Sale System and handle all monetary transactions such as sales, returns, exchanges and bank deposits accurately and effectively
- Price merchandise, stock shelves and check-in products from shipment
- Maintain excellent store appearance to provide a positive shopping experience and assist with store merchandising in accordance with our store standards
- Resolve all customer service issues quickly, tactfully and professionally
- Adhere to Company policies
- Protect company assets
- Perform other duties as assigned
Attributes:
- Strong and dependable work ethic, with a drive to uphold our “Culture of Can Do” linking actions to results
- Possess strong desire to help others
- Self-starter with a drive to continuously learn and develop in career
- Takes full ownership for delivering results
- Ability to problem-solve effectively
- Possess an interest in the beauty industry with the desire to constantly learn and then teach our customers about our products
- Ability to effectively communicate with customers in person and over the phone
- Prompt and reliable in your attendance, as this is a key function of the position
- Flexible and open to coaching
Qualifications:
- Must be 18 years of age of older
- High school diploma or equivalent preferred
- 1 year(s) cash handling experience in retail environment preferred
- Previous sales and/or cosmetology experience preferred
Working Conditions/Requirements:
- Long periods of standing, walking, crouching, reaching or similar activities
- Must be able to lift moderately heavy items up to 25 lbs., occasionally while on a ladder
Job Title: Beauty Advisor
- Ability to work nights, weekends/holidays; additional overtime and travel to other stores to fill in as required
Training:
- Exciting on-boarding and new hire orientation through coaching and videos
- Develop personal knowledge through detailed on-going product knowledge programs
- Develop skills to provide a great customer experience through basic store operation training
- Ensure customers are put first through customer experience coaching
Work where we treat you and our customers as a priority--
- Employee discount
- Selected free samples of some of our new products
- Flexible hours during work week
- Opportunities to grow your career within the company
- Work in an environment focused on and surrounded by beauty
You may also qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick, and holiday time, depending on average hours worked.
Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, disability or other categories protected by law.
Job Type: Part-time
Salary: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- 4 hour shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Masks are optional
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Please see job description posted above
Job Type: Part-time
Pay: $17.00 - $17.25 per hour
Expected hours: 9 – 13 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 4 hour shift
- Day shift
- Evening shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $16 - $17