Medical Office -Office Manager

Sallyz Center For Autism is dedicated to providing high-quality Applied Behavior Analysis (ABA) and Occupational Therapy to children and families. Our team is passionate about making a positive impact in the lives of those we serve, and we are looking for an Operations Manager who shares our commitment to excellence and collaboration.

Position Overview: The Office Manager will oversee the day-to-day operations of our center(located at 1645 Ellington Rd, South Windsor, CT 06074), ensuring smooth functioning across various departments. This role combines operational management, HR responsibilities, marketing coordination, and fostering a positive work culture. Reporting directly to the Executive Director, the Office Manager will play a key role in supporting staff, overseeing the maintenance of the center, and ensuring an efficient and welcoming environment for clients and employees.

Key Responsibilities:

Operations Management:

• Coordinate and supervise the scheduling team to ensure efficient staff coverage and client session scheduling.
• Monitor and manage the center’s supplies, ensuring the availability of materials needed for therapy sessions and office operations(Through collaboration with the Administrative Assistant and Clinical Team)

Human Resources:

• Monitor staff punches, attendance, and timesheets to ensure accuracy and adherence to policies.
• Address attendance issues, tardiness, and other performance-related concerns; implement disciplinary measures when necessary.
• Work closely with the Executive Director to maintain employee records and enforce HR policies(including regular updates to employee handbook to align with company policies).
• Assist in recruitment, onboarding, and training of new staff as needed.
• Timely and professional communication with the team
• Extend collaboration with other businesses to establish partnerships for staff benefits(e.g. Local colleges, etc).

Marketing & Community Engagement:

• Collaborate with the clinical team to promote the center’s services, increase client referrals, and boost community involvement and awareness.
• Represent the center at community events and outreach initiatives.
• Assist in the creation of marketing materials, social media campaigns, and other promotional activities.

Culture & Leadership:

• Foster a positive, inclusive, and supportive work environment.
• Act as a liaison between staff and leadership, ensuring clear communication and alignment with organizational goals.
• Work with the Training Coordinator and Executive Director to plan and coordinate team-building activities, staff meetings, and events to promote engagement and collaboration.

Qualifications and Skill Set:

• Master’s Degree Preferred, but not required. Bachelor’s degree in Business Administration, Healthcare Management, or a related field (or equivalent experience).
• 3 years of experience in operations, office management, or a similar role, preferably in a healthcare or ABA setting.
• Strong leadership and interpersonal skills with the ability to manage and motivate a team.
• Strong writing and communication skills.
• Strong initiative and collaborative skills
• Excellent organizational skills and attention to detail.
• Proficiency in Google Suite and scheduling software.
• Knowledge of HR practices and compliance is a plus.
• Marketing experience is a bonus.

Benefits

• Annual Accrual of Paid Time Off (PTO) in accordance with Sallyz accrual policies (up to 80 hours annually).
• Annual performance evaluation and salary review (yearly in July)
• Optional Medical Insurance
• Optional Dental & Vision
• Optional Retirement Plan
• Life Insurance
• Optional Short-term Disability Insurance
• 401K Plan

To Apply:

Please submit your resume for consideration.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $60,000 - $70,000