What are the responsibilities and job description for the Salon Receptionist (1 year req) position at Salon 809?
Job Description
Our Dominican Hair Salon needs to add a Receptionist/Administrative Assistant to our growing team. The successful candidate will focus on all aspects of customer satisfaction and hair salon maintenance. We need a Receptionist/Administrative Assistant who can take charge of our front desk area and foster positive relationships with our clients. If you know how to find unique ways to deal with customer complaints or concerns, and are able to multi task you'd be a perfect fit for this position. We offer excellent a competitive starting salary and paid vacation as well as opportunities for advancement.
Receptionist/Administrative Assistant responsibilities
- Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service and products.
- Greet clients, answer phones, make sure clients sign in, input clients and take payment using POS system STX.
- Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis.
- Maintain employee schedules.
- Consolidate tickets and payments at the end of the day.
- Make sure Salon is kept clean at all times and offer clients refreshments.
- Implement an effective customer loyalty program.
- On-board new employees and train them based on your expertise and skill set.
- Assist in maintaining social media, Instagram and Facebook.
- Assist in bill payments, supplies orders and inventory.
Skills
- High School Graduate.Proficiency with Social Media and MAC/PC computer.
Experience in customer service.
- Ability to translate your skills to other employees through training and mentoring.
- Excellent verbal and written communication skills.
- Multi-Task and detail oriented is a plus.
Related keywords: retail, salon receptionist
Job Types: Full-time, Temporary, Contract
Pay: $14.00 - $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Application Question(s):
- Do you know this is a hair salon?
- Weekends and holidays required. Are you available?
- We pay $14-$16 per hours depending on experience. Are you ok with the pay??
- Are you applying because you really want to work for the salon?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $14 - $16