What are the responsibilities and job description for the Front Desk Specialist position at Salon Allure Inc?
We have an open role for a well-organized and motivated Front Desk Specialist. The Front Desk Specialist will assist in managing the day to day salon operations, the front salon area, guest services and needs, and provide positive first class impressions along with welcoming guests. We are looking for a dynamic self-starter who is eager to thrive in a challenging environment and deeply passionate about providing high quality support and customer service. Experience preferred, however, we will train the right candidate.
The ideal candidate for this position would have experience in:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with appointment reservations software
- Customer service attitude
- Excellent communication and organizational skills
- Understanding, or experience working in beauty industry
- Experience in Retail Sales
- Leadership
Responsibilities
- Perform all check-in and check-out tasks, to include taking payments
- Scheduling and following through with creating online and call-in appointments
- Register guests to collect necessary information
- Welcome guests upon their arrival
- Provide information about our salon, available services and products
- Respond to guests’ concerns in a timely and professional manner
- Upsell additional services when appropriate
- Retail sales, retail displays and promotions
- Creating and keeping the front areas of the salon and retail displays clean and attractive
- Assisting with managing staff schedules
- Maintain a stylish and professional appearance
- Monitoring and responding to emails
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 26 – 32 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Rotating weekends
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Leadership: 1 year (Preferred)
- Retail sales: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $13 - $15