What are the responsibilities and job description for the Luxury Salon Team Leader position at Salon Halo?
Welcome to Salon Halo, where we cultivate a culture of innovation and collaboration in the luxury salon industry. As a driven and dynamic Assistant Salon Manager, you will have the opportunity to support our Luxury Salon Managers at our Tampa area locations. This role is ideal for an aspiring leader who desires hands-on experience in high-end salon operations with mentorship to grow into a larger leadership role in the future.
Why Choose Salon Halo?
- We offer a unique work environment that fosters excellence, teamwork, and growth.
- Mentorship and training opportunities to develop leadership and business management skills.
- Opportunities for career growth, increased responsibilities, and bonuses based on performance.
- Access to educational resources, business development training, and leadership coaching.
Key Responsibilities:
Guest Experience & Front Desk Leadership
- Ensure a 5-star luxury experience for all guests.
- Manage guest communications, including responding to voicemails, emails, and social media inquiries promptly.
- Maintain a welcoming and professional environment that aligns with Salon Halo's high standards.
- Assist stylists with guest resolutions, ensuring satisfaction and retention.
Operational Excellence
- Oversee cleanliness and appearance of all salon areas.
- Ensure opening and closing checklists are completed efficiently.
- Support planning and execution of seasonal promotions and decor.
Stylist & Team Performance Support
- Assist in tracking and optimizing stylist productivity.
- Help stylists utilize salon systems for success and goal tracking.
- Support training and coaching efforts to help stylists meet their individual KPIs and career objectives.
Growth & Community Involvement
- Support the Luxury Salon Manager in executing marketing initiatives and local events.
- Represent Salon Halo in the community, fostering relationships and brand reputation.
