What are the responsibilities and job description for the Salon Peak Salon Front End Coordinator position at Salon Peak by Marcella Nicole?
Job Description: Salon Front-End Coordinator
We are seeking a motivated and detail-oriented Salon Front-End Coordinator to join our team. This role is vital in ensuring smooth daily operations and delivering exceptional customer service. If you thrive in a fast-paced environment and have a passion for organization and client care, we’d love to hear from you!
Key Responsibilities:
- Client Management:
- Greet clients warmly and ensure an excellent first impression.
- Schedule and manage appointments efficiently using salon software.
- Handle phone calls, emails, and walk-in inquiries.
- Address customer questions and concerns professionally.
- Salon Operations:
- Open and close the salon, ensuring all checklists are completed.
- Maintain cleanliness and organization of the reception area and common spaces.
- Coordinate with stylists to manage daily schedules and client flow.
- Inventory and Supplies:
- Monitor and manage product inventory levels.
- Order supplies and retail products as needed, ensuring timely restocking.
- Perform regular inventory checks and reconcile discrepancies.
- Sales and Promotion:
- Promote salon services, packages, and retail products to clients.
- Process payments, handle cash, and close out daily transactions accurately.
- Team Collaboration:
- Act as a liaison between clients and stylists to ensure smooth communication.
- Support the team by assisting with day-to-day administrative tasks.
Qualifications:
- Previous experience in a customer-facing or administrative role, preferably in a salon or spa setting.
- Proficiency with scheduling software and basic computer applications.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Ability to handle fast-paced environments with a positive attitude.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive hourly pay.
- Opportunities for growth within the salon.
- Employee discounts on services and products.
- Supportive and creative work environment.
Join our team and be the welcoming face of our salon, ensuring every client feels valued and every operation runs smoothly!
Job Type: Part-time
Pay: $17.00 - $18.50 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Relocate:
- Westfield, NJ 07090: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $19