Store Market Leader

Job Title: Store Market Leader

Department: Stores

Reports to: Regional Sales Director

Status: Full-time (Exempt)

Effective Date: January 1, 2025

Job Summary:

Store Market Leaders manage a home store and lead a group of SSG stores with the Regional Sales Director. Market Leaders develop and maintain an exceptionally trained home store team that can operate autonomously, allowing them to build and maintain strong partnerships and consistently communicate with the Regional Sales Director and the team of Store Managers. A strong emphasis is placed on leading by example, accompanied with a servant mentality.

Working for SSG will provide you with:

• An organization which is built on its people, where every person truly matters.
• Competitive compensation package with additional earning opportunities through incentives and initiatives.
• Excellent benefits package for full-time employees including vacation pay, sick time, health, dental, vision, 401k retirement plan with a company match, and great discounts on exclusive haircare products.
• Partnership with a dynamic team of leaders in a fun, exciting industry.
• Opportunity for personal growth and career advancement.

Duties/Responsibilities:

• Lead and Develop Store Team
  • Effectively manage time to remain focused on supporting the Store Manager Team.
  • Attract, hire, retain, develop, and lead a team of driven, goal-oriented Store Managers.
  • Mentor Store Managers through regular coaching.
  • Provide ongoing development opportunities that strengthen leadership skills for the Store Manager team.
  • Foster a fun, challenging, and rewarding culture.
• Drive Sales Performance
  • Encourage consistent focus on sales growth, customer service, merchandising, and operation through regular communication.
  • Analyze sales performance and initiate strategies to motivate and achieve success.
  • Support the Regional Sales Director to grow revenue through strong partnerships and communication with the outside sales team.

• 
  Maintain Standards of Excellence
  • Reinforce exceptional store experiences, built on strong partnerships through purposeful conversations.
  • Maintain a high visual standard of merchandising display techniques and well-kept store environments.
  • Regularly visit stores and identify/report areas for improvement.
  • Manage and execute regular store inventories.
  • Lead by example, serving as the role model in all aspects and functions of the business including personal conduct, appearance, and attendance.

Requirements:

You have a minimum of 3 to 5 years of industry supervisory experience or applicable retail supervisory experience.

• Previous multi-unit experience is strongly preferred
• You have a background in the beauty industry
• You possess an entrepreneurial mindset and clear-thinking skills
• You’re a confident leader and decision-maker
• You possess solid financial analysis skills
• You’re organized and enjoy managing multiple projects
• You’re willing to be “hands on” when necessary and lead by example
• You have a proven track record of job stability/tenure
• You’re successful at building and maintaining relationships
• You present a professional appearance

Education and Experience:

• High school diploma
• Management/leadership experience preferred
• Retail and/or customer service experience a plus

Physical/Other Requirements:

• Lift up to 30 pounds
• Stand/walk up to 8 hours
• This position will require regular market travel by car and can include overnight visits up to 50% of the time.

Benefits:

• Occasional travel
• Health, Dental, Vision, Life, and AD&D Insurance available
• Health Savings Account or Flexible Spending Account
• Employee Assistance Program
• 401 (k) Retirement Plan - SSG matches 50% of the employee’s contributions up to 2% of their yearly income
• PTO
• Holiday pay
• Sam’s Club membership for you and a friend or family member
• Discounts on exclusive hair products
• Employee referral program - $1,000 potential earnings per referral