What are the responsibilities and job description for the Customer Success Program Architect position at Salsify?
A company is looking for a Customer Success Program Architect to support clients in their Global Accounts segment.Key ResponsibilitiesSupport pre-sales and sales cycles by providing scalability strategy insights and best practicesProduce program plans highlighting global onboarding strategies and coordinate teams during the sales cycleExecute strategic business reviews and develop business value assessments for customers' investmentsRequired Qualifications10 years of experience in account management and global services deliveryProven record of driving measurable customer outcomes with large, complex customersExperience leading multiple large technical projects or enterprise-level programsHistory of leading business transformation programs involving C-Suite commitmentAbility to foster collaboration across various teams including sales, services, and product