Senior Student Support Specialist

Posting Number req21638

Department SALT Ctr Learning Disabilities

Department Website Link

Location Main Campus

Address Tucson, AZ USA

Position Highlights The Strategic Alternative Learning Techniques (SALT) Center is a nationally recognized program that provides a wide range of academic supports to more than 650 undergraduates with learning and attention challenges at the University of Arizona. The program relies primarily on a fee-for-service revenue model. The individual in this position provides direct weekly support to University of Arizona students enrolled in the SALT Center. Working with students who have a wide range of needs, this position builds student capacity to independently manage the direct and indirect impact of learning and attention challenges in a large university environment. Working closely with academic and clinical support colleagues, this position helps students work toward independence and long-term self-management of learning and attention challenges. Professional service and scholarly practice are core expectations of this role. The individual in this position will demonstrate a commitment to, and knowledge of best practices for, inclusive student excellence. The individual will also have a deep knowledge of best practices for retention and undergraduate success. As a unit of UA’s Student Support and Retention Innovation team, the SALT Center is committed to creating and maintaining an environment that is diverse, inclusive, and free from discrimination.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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Duties & Responsibilities •Provide weekly, individualized direct support for SALT Center students.

•Strengthen their capacity to independently manage the direct and indirect impact of learning and attention challenges while at UA.

•Develop and maintain strong relationships with students and families while maintaining confidentiality.

•Timely and accurately manage associated data, compile and present relevant reports/recommendations.

•Comply with all legal requirements associated with student data.

•Actively participate in efforts to continually evaluate and improve student support services.

•Work closely with Learning Support and Clinical staff to offer seamless experience for students, particularly those who are experiencing significant academic, emotional, or behavioral challenges.

•Contribute to SALT Center’s strategic plan through scholarly practice and professional service.

•Lead at least one approved project that strengthens SALT Center’s position with students, stakeholders, and/or as a thought leader in the field.

•Proficiency in planning, implementing, and evaluating approved effort.

•Effectively represent the SALT Center to UA partners and external stakeholders as directed.

•Model exemplary verbal and non-verbal communication without appreciable direction.

•Utilize university systems with excellent proficiency, demonstrating knowledge and effective interactions with other colleges and the University as a whole.

Knowledge, Skills, and Abilities: 

•Extensive knowledge and application of principles, theories, and concepts associated with undergraduates who learn differently.

•Strong oral and written communication skills in high-stress situations, particularly relative to learning and attention challenges as well as academic study skills.

•Ability to support and collaborate with colleagues to effectively manage challenging situations.

Minimum Qualifications Bachelor's degree in Education or a related field (e.g., Special Education, Higher Education, Social Work, etc.)

• 3 years of direct experience working with students who have learning and attention challenges in a secondary or higher education setting.
• Any equivalent combination of education and related experience.

Preferred Qualifications Graduate degree in a related field or enrolled in related graduate program highly preferred.

• 5 years of direct experience in higher education.
• Experience with case management in an education or social services setting.
• Experience with high volume case management in an educational or social services setting.
• Successful experience in organizational management and administration.

FLSA Exempt

Full Time/Part Time Full Time

Number of Hours Worked per Week 40

Job FTE 1.0

Work Calendar Fiscal

Job Category Student Services

Benefits Eligible Yes - Full Benefits

Rate of Pay $53,039 - $66,299

Compensation Type salary at 1.0 full-time equivalency (FTE)

Grade 7

Compensation Guidance

The Rate of Pay Field represents the University of Arizona’s good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator.

Grade Range Minimum $53039

Grade Range Midpoint $66299

Grade Range Maximum $79558

Career Stream and Level PC2

Job Family Student Support

Job Function Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies 1

Target Hire Date 2/3/2025

Expected End Date

Contact Information for Candidates Natalie Schleining nataliekos@arizona.edu

Open Date 1/13/2025

Open Until Filled Yes

Documents Needed to Apply Resume and Cover Letter

Special Instructions to Applicant

Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University’s campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures.

Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.