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Manager, Enterprise Administrative Applications

Salt Lake Community College
Taylorsville, UT Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/14/2025

Job Summary

The Manager of the Enterprise Administrative Applications group is responsible for overseeing the life cycle and business continuity for departmental enterprise software applications critical to Salt Lake Community College (SLCC) operations and strategic initiatives. This role involves working with various enterprise applications, including ERP, CRM, and BPM tools, ensuring their optimal performance and security as well as developing and maintaining integrations with other enterprise systems using cloud safe standards and architectures. The Enterprise Administrative Applications group will also be responsible for planning and overseeing the retirement of legacy systems and customizations. This will include overseeing and planning the migration of current outdated processes to the native capabilities of the ERP and other software. Enterprise Administrative Applications group will also be responsible for mentoring, coaching, and supervising the Enterprise Administrative Applications group comprise of the Enterprise Application Administrators. SLCC is an in-person public facing institution. The requirements for collaboration and interaction in this role necessitate a significant on campus presence of 80%. Essential Responsibilities and Duties Oversee the work of the Enterprise Administrative Applications group. This includes designing and carrying out operational planning, ERP and enterprise systems strategy development, succession and business continuity planning, and IT governance. Establish departmental standards for processes and documentation. This will also include meeting with various stakeholders regarding systems planning, augmentation, implementation, and maintenance.

Mentor, coach and supervise the Enterprise Application Administrators in the Enterprise Administrative Applications group. This includes payroll and HR responsibilities as well as guiding professional development.

Perform enterprise application administrator work as an added team resource.

Collaborate with cross-functional teams and internal teams to implement and support business solutions and advise Business Systems Analysts on automation, implementation and integration impacts. This work requires significant in person collaboration and on campus presence.

Participate in professional development opportunities.

Other duties as assigned.

Essential Responsibilities and Duties Continued Minimum Qualifications

  • Bachelor’s degree from an accredited college.
  • Five (5) years of full time paid direct experience as a senior enterprise application administrator or similar role.

Preferred Qualifications

  • Master’s degree in business management, technology management, or a closely related field.
  • Ten (10) Years of full time paid direct experience as a senior enterprise application administrator or similar role.
  • In depth knowledge and experience administrating enterprise class software in a higher education environment including a preference Ellucian solutions such as Banner and Ethos.
  • Knowledge of systems integration methods including API and flat file integrations.
  • Knowledge of security features in enterprise software such as single sign on, multi-factor authentication, and security certificate management.
  • Knowledge, Skills & Abilities

  • Experience in database and integration development using an object oriented or procedural programming language.
  • Ability to effectively coach and mentor a team of application administrators.
  • Ability to effectively collaborate with a variety of cross-functional teams to implement and support business solutions.
  • Ability to solve implementation and system issues, and direct daily operations independently.
  • Ability to design business continuity and succession plans for managing the ERP administrative applications.
  • Ability to plan the strategic direction for the department.
  • Ability to create effective system, procedural, and policy documentation.
  • Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
  • Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
  • Non-Essential Responsibilities and Duties Participation in SLCC councils, committees, and other organizations.

    Travel for training and professional development.

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