What are the responsibilities and job description for the Specialist I, Testing Services AM Proctor position at Salt Lake Community College?
Under limited supervision, the Test Proctor’s responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, and College staff to create a secure, efficient and courteous testing environment.
Essential Responsibilities and Duties
Greet tester and verify ID.
Provide instructions to student regarding his/her test.
Seat candidate and launch test.
Proctor test, including monitoring candidate via video surveillance.
Maintain the cleanliness of testing area.
Answer phone.
Operate office equipment.
Work with and protect confidential information.
Operate electronic mail and messaging systems.
Accurately organize and file test materials in both paper and electronic formats.
Look up student and other information in RegisterBlast and the College Information System (Banner).
Enforce required policies and procedures firmly and courteously.
Provide accurate and consistent information in a clear and articulate manner.
Provide excellent customer service to all visitors to the testing center.
Assist departmental personnel with other duties as needed.
Essential Responsibilities and Duties Continued Minimum Qualifications
Provide instructions to student regarding his/her test.
Seat candidate and launch test.
Proctor test, including monitoring candidate via video surveillance.
Maintain the cleanliness of testing area.
Answer phone.
Operate office equipment.
Work with and protect confidential information.
Operate electronic mail and messaging systems.
Accurately organize and file test materials in both paper and electronic formats.
Look up student and other information in RegisterBlast and the College Information System (Banner).
Enforce required policies and procedures firmly and courteously.
Provide accurate and consistent information in a clear and articulate manner.
Provide excellent customer service to all visitors to the testing center.
Assist departmental personnel with other duties as needed.
High school diploma or GED equivalent
Basic computer skills
Excellent communication skills, both oral and written (ability to read, speak and write English)
Preferred Qualifications
Basic computer skills
Excellent communication skills, both oral and written (ability to read, speak and write English)
Some college or other post-secondary student experience.
1-year office, reception, or customer service experience.
Experience working with confidential information.
Familiarity with SLCC a plus.
Knowledge, Skills & Abilities
1-year office, reception, or customer service experience.
Experience working with confidential information.
Familiarity with SLCC a plus.
Excellent organizational skills
Maintain confidentiality of sensitive information
Must be detail-oriented and committed to accuracy.
Must have excellent communication skills, both oral and written (ability to read, speak and write English).
Must be team-oriented and possess the ability to follow written and oral instructions effectively. Able to anticipate needs and manage time wisely.
Ability to perform duties with limited supervision.
Ability to manage conflict in a calm and effective manner.
Must be proficient in Microsoft Office software.
Must be familiar with general office methods and techniques including filing systems.
Knowledge of College policies, procedures, operations, and information system helpful.
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
Maintain confidentiality of sensitive information
Must be detail-oriented and committed to accuracy.
Must have excellent communication skills, both oral and written (ability to read, speak and write English).
Must be team-oriented and possess the ability to follow written and oral instructions effectively. Able to anticipate needs and manage time wisely.
Ability to perform duties with limited supervision.
Ability to manage conflict in a calm and effective manner.
Must be proficient in Microsoft Office software.
Must be familiar with general office methods and techniques including filing systems.
Knowledge of College policies, procedures, operations, and information system helpful.
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College.
Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.
Non-Essential Responsibilities and Duties Special Instructions
Hiring for morning shift. You must be able to work all hours/days in the selected shift :
Morning hours are Monday-Thursday, 8:00 am – 2:00 pm. Fridays 8:00 am to 12:30 pm.
On occasion, hours may vary due to college needs and may be required to cover periods of high testing volume, staff absences, etc.
SLCC Highlights
Morning hours are Monday-Thursday, 8:00 am – 2:00 pm. Fridays 8:00 am to 12:30 pm.
On occasion, hours may vary due to college needs and may be required to cover periods of high testing volume, staff absences, etc.
Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000 students pursuing degrees in 100 programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
FLSA Non-Exempt SLCC Information
Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.
Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
SLCC is a participating employer with Utah Retirement Systems (“URS”). In addition to URS, SLCC offers several other retirement account options.
This position is subject to a successful completion of a criminal background check.
