What are the responsibilities and job description for the Front of House Concessions Crew position at Salt Lake Film Society?
Position Description:
The Front of House Staff works the day-to-day operations at both venues and reports to the manager on duty. Job duties include the following, along with related tasks assigned by the manager on duty:
Handling ticket sales and concession transactions;
Providing good customer service to SLFS patrons;
Completing daily tasks that are issued each week by management;
Cleaning the theaters and sweeping the lobby between shows, and ensuring that the
entire area remains clean, including in concessions areas and other front-of-house areas
in the facility;
Checking bathrooms for cleanliness and stocking;
Checking theaters to ensure presentation quality;
Identifying potential issues requiring outside maintenance and reporting it immediately to
the manager on duty;
Reporting major issues and concerns to higher authority within SLFS;
Helping to update marquees, lobby signage, and poster and video monitor promotion;
Working in concessions day to day;
Stocking concessions as needed;
Keeping sidewalks free of snow/ice during winter;
Renting out DVDS and Blu Rays to customers from SLFS archive (currently closed)
Attending periodic staff meetings
Completing opening and closing procedures at both venues under direction of the
assigned manager.
o At Broadway, this includes, without limitation, checking the auditoriums to make
sure they are empty, and then leaving through the front door, ensuring it is closed
and locked behind; when applicable
Currently Closed(At Tower, this includes, without limitation, checking the auditorium to make sure it is empty, dropping the tills into the drop safe, setting the alarm, and locking the door; when applicable)
Passing on to management issues with projection and sound equipment
Assist with cataloging new arrivals in the Tower Archives as needed (currently Closed)
Promoting and processing Salt Lake Film Society memberships as needed
Assisting with setting up and striking special events as needed.
Directly Reports to: Theatre Operations Managers
Manages: N/A
Peer Group: Front Of House Concessions Crew
Works closely with: Theatre Operations Managers, Volunteers
The Front of House Staff works the day-to-day operations at both venues and reports to the manager on duty. Job duties include the following, along with related tasks assigned by the manager on duty:
Handling ticket sales and concession transactions;
Providing good customer service to SLFS patrons;
Completing daily tasks that are issued each week by management;
Cleaning the theaters and sweeping the lobby between shows, and ensuring that the
entire area remains clean, including in concessions areas and other front-of-house areas
in the facility;
Checking bathrooms for cleanliness and stocking;
Checking theaters to ensure presentation quality;
Identifying potential issues requiring outside maintenance and reporting it immediately to
the manager on duty;
Reporting major issues and concerns to higher authority within SLFS;
Helping to update marquees, lobby signage, and poster and video monitor promotion;
Working in concessions day to day;
Stocking concessions as needed;
Keeping sidewalks free of snow/ice during winter;
Renting out DVDS and Blu Rays to customers from SLFS archive (currently closed)
Attending periodic staff meetings
Completing opening and closing procedures at both venues under direction of the
assigned manager.
o At Broadway, this includes, without limitation, checking the auditoriums to make
sure they are empty, and then leaving through the front door, ensuring it is closed
and locked behind; when applicable
Currently Closed(At Tower, this includes, without limitation, checking the auditorium to make sure it is empty, dropping the tills into the drop safe, setting the alarm, and locking the door; when applicable)
Passing on to management issues with projection and sound equipment
Assist with cataloging new arrivals in the Tower Archives as needed (currently Closed)
Promoting and processing Salt Lake Film Society memberships as needed
Assisting with setting up and striking special events as needed.
Directly Reports to: Theatre Operations Managers
Manages: N/A
Peer Group: Front Of House Concessions Crew
Works closely with: Theatre Operations Managers, Volunteers