Community Jobs Manager

Definition:  Under general supervision of the Assistant HR Director, develops, maintains, and improves the SRPMIC Community Jobs Programs.  Acts as the primary point-of-contact for the Community Jobs Work Programs, which includes the Employment Compliance Program, Temporary Jobs and other job programs focused on centralizing work opportunities for the SRPMIC.  Coordinates multi-program operational functions and assists the Assistant HR Director with the divisions overall operation, development and improvement.  This job class is treated as FLSA Exempt.

Essential Functions:   Essential functions may vary among positions and may include the following tasks and other characteristics.   This list of tasks is ILLUSTRATIVE ONLY and is not intended to be comprehensive list of tasks performed by all positions in this classification.

1. Leadership & Mentoring:  Provides a leadership role for the assigned program staff.  Guides the future direction of the programs, the impact on the SRPMIC and how current and future programs can best be utilized for the benefit of the Community.

• Implements Best Business Practices using Total Quality Manager (TQM) and/or The Baldrige Criteria for areas of workforce assessment, job market consideration and other critical areas to the workforce needs and tailors those practices to accommodate Community and Tribal Government needs.
• Communicates program’s goals and objectives to Community members and Tribal Government leadership, departments and employees.
• Evaluates and improves the effectiveness of program service delivery by utilizing industry benchmarks.
• Serves as a mentor to Community staff, applicants/job seekers and others program participants to fully support the individual toward their goals.  
• Works to continuously improve programs operational policies, practices, procedures, techniques and methodologies.
• Aligns strategic objectives to meet the mission and vision of the Community Jobs goals and other essential workforce opportunities, efforts and initiatives.
• Mentors assigned direct reports so they attain the technical, essential and customer service skills along with experience necessary to perform independently and attain further career progression goals.

2. Supervision & Workflow:Provides supervision to the assigned program staff.

• Serves as a point of communication contact for program related administrative and operational resources.
• Evaluates performance of the assigned staff while keeping the Assistant HR Director informed.
• Prioritizes, coordinates and monitors assigned staff workflow and provides training and assistance as needed.

• Ensures the overall high quality of services for the Community Jobs Program.

• Supervises and trains assigned staff on work duties and responsibilities.   Evaluates staff performance and conducts timely performance evaluations.  Monitors staff effectiveness and recognizes staff achievements.  Corrects staff work performance and takes disciplinary action, as needed, to restore staff productivity.

• Supervises and conducts performance evaluations and develops performance improvement plans if needed.
• Prepares EPARs for assigned staff that are reviewed and approved by the Assistant HR Director.
• Coordinates staff disciplinary actions and measures in accordance with Tribal Government policies, practices and procedures when necessary.

3. Operations and Administration:   Ensures employees abide by SRPMIC and department policies, practices and procedures.

• Serves as the administrator in overseeing the daily operations of the Community Jobs Programs while adhering to the established program process, procedures and guidelines.
• Prepares monthly, quarterly and annual reports regarding program activities and effectiveness including Community Jobs, Employment Compliance Requirements, Corridor Jobs, Temp Jobs and other jobs data as it relates to the Community Employment Division.  
• Provides detailed narrative reports to the Assistant HR Director about program status.
• Assists with preparation and monitoring of program budgets and budget reports relative to staff, training materials and projected program needs.
• Conducts Community Jobs staff meetings to ensure appropriate two way communication occurs.    
• Works with the Assistant Director to oversee the Community Jobs Program, Employment Compliance, Temp Jobs and other relevant Jobs Program, which may include managing budgets and funding.
• Works with the Assistant HR Director, Operations Manager and other financial areas to ensure financial needs are analyzed and addressed.  
• Provides monthly, quarterly and annual operations and administration related reports.

4. Community Jobs Programs, Corridor Employment Opportunities, Temporary Jobs, Outreach and Multi-media:  Establishes, manages and improves the Community’s Programs and all available career-enhancing opportunities for Community members.

• Strives to provide Community members with professional development through the implementation of credible and relevant programs, providing for a satisfying experience toward their career growth and development.
• Responsible for implementing public outreach and Community connectivity messages regarding career and job opportunities.  This includes preparing and assisting in developing the informational brochures, handouts, pamphlets and/or other communication avenues for the programs.  
• Identifies and assess career, job market and workforce needs.
• Performs ongoing quantitative and statistical analysis of employment data to assess various trends, performance measurers, or other key performance indicators within the program parameters.  
• Develops and implements necessary survey to ascertain appropriate job market data for the benefit of the programs and use the data to evaluate and make improvements.
• Analyzes and assesses data collection provided by the staff at exploring feasibility and benefit studies and cost analysis on prospective new programs.
• Provides career advice and guidance to Community members at an expert level.
• Oversees monthly advertisement of various Community Jobs needs using all available resources including the Community newspaper (Au-Authm Action News), mailings, Tribal Government announcements, Hiring Events, etc.  
• Monitors staff monthly, quarterly and annual program reports for tracking.

5. Workforce Planning:  Coordinates the Community Jobs resources available for members seeking employment.

• Actively works with Coordinators with development of establishing set program goals and objectives, to include direct and indirect placements.
• Serves as a subject matter expert in referring applicants to appropriate resources for other services, when necessary.

• May administers skills testing, interpretation and follow-up guidance and recommendations.
• Analyzes trends, the workforce market and makes recommendations regarding supportive opportunities for job seekers and other service activities.
• Supports and may serve as responsible point of contact between Community members and the Tribal Government, its departments, enterprises and other businesses for communicating apprentice, career development and employment opportunities for adults and adults with special needs.
• Maintains an up-to-date job announcement directory.
• Refers interested and qualified applicants to employment opportunity resources.
• Maintains career development and job placement statistics.
• Utilizes and leverages other Community Employment Resources to support the program participants. Provides monthly, quarterly and annual program status reports.

6. Recordkeeping:   Establishes, maintains and improves a centralized program information database for program metrics and statistics.

• Assumes primary responsibility for compiling and presenting relevant reports regarding the work and jobs program, to include oversight of the central database.
• Ensures all program employment data is entered into the departmental database system as required by the program.
• Extracts data for use in preparation of reports.
• Ensures program records follow general HR standards regarding record keeping and easily accessible by staff and are appropriately maintained and available should the program undergo an audit review.  

7. Strategic Planning:   Supports the CE leadership team to ensure the proper coordination of existing workforce development initiatives.

• Aligns strategic objectives to meet the mission and vision of the Community Employment Division. 
• Researches and stays current regarding program maneuvers and/or updates which could impact changes in the workforce market, in particular for the SRPMIC.  
• Provides regular updates to the Assistant HR Director regarding new and pending regulatory issues that could influence the program.
• Reviews operation policies, procedures, and updates as required to ensure program compliance with regulation and requirements.   
• Writes and disseminates reports, summaries to staff to keep them updated.
• Prepares and presents presentations to the Community, department staff, other departments and the Tribal Council on various Community Jobs topic to connect individuals to the available programs. 
• Assumes responsibility of special projects or assignments within Division parameters.  

8. Miscellaneous:  Performs other job related tasks as assigned by the Assistant HR Director.

Knowledge, Skills, Abilities and Other Characteristics:

• Knowledge of the history, culture, laws, ordinances, customs and traditions of the SRPMIC.
• Knowledge of apprenticeship programs, career development theories, models and techniques as they apply to life-long development, gender, age, ethnic background and populations with Special Needs.
• Knowledge of personnel management and personnel performance reviews.
• Knowledge of career options thru internships, “shadowing”, cooperative education and recruiting.
• Knowledge of budgeting and fiscal management principles and procedures.
• Knowledge of job search and career management advertising methods and resources.
• Knowledge of principles, methods and techniques for classroom instruction.
• Knowledge of mentoring and coaching staff and subordinates.
• Knowledge of High-Performance Organization concepts and attributes.
• Knowledge of surveys, data analysis and strategic planning using the data.

• Skill developing short and long-term goals.
• Skill with verbal and written communication, interpersonal skills and communicate with many stakeholders at all organizational levels.  
• Skill organizing and tracking statistical data.
• Skill with benchmarking projects.
• Skill implementing Best Business Practices.
• Skill promoting program objectives, developing measurable outcomes and providing services in accordance with program objective 

 

• Ability to develop and maintain positive and effective working relationships with all levels of the department and Community.
• Ability to manage multiple projects simultaneously while meeting critical deadlines.  
• Ability to assess individual participant needs and to make appropriate referrals to internal or external resources and services.
• Ability to effectively handle change management and requirements gathering.
• Ability to identify and develop employment opportunities.
• Ability to use a computer including generally accepted software including Microsoft Office.
• Ability to operate a variety of standard office equipment.

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. 

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods: 

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date. 

The IHS/BIA Form-4432 is not accepted. 

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Salary : $97,177 - $136,049