Demo

Analyst Business Systems, Senior

Salt River Project
Phoenix, AZ Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/20/2025

Requisition ID : 18334

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits :

  • Pension Plan (at no cost to the employee)
  • 401(k) plan with employer matching
  • Available your first day : Medical, vision, dental, and life insurance
  • Over 200 hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
  • Parental leave (up to 4 weeks) and adoption assistance
  • Wellness programs (including access to a recreation and fitness facility)
  • Short and long-term disability plans
  • Tuition assistance for both undergraduate and graduate programs
  • 10 Employee Resource Groups for career development, community service, and networking

Summary

The Senior Business Analyst will collaborate with leadership at all levels to incorporate technology into the Water Stewardship goals and objectives. This role requires strong business acumen, excellent oral and written communication skills, flexibility, self-motivation, and strong interpersonal skills. As a liaison between business stakeholders and development teams, the analyst will ensure that business needs are clearly defined, thoroughly documented, and effectively translated into high-quality solutions. Additionally, this role will facilitate Agile processes, refine user stories, and drive continuous improvement.

What You'll Do

  • Requirement Elicitation and User Stories : Conduct discovery sessions, workshops, and interviews with the business to gather requirements and translate them into well-defined user stories with clear acceptance criteria.
  • Backlog Management : Working closely with the Product Owner to prioritize the product backlog and ensure it reflects the needs of the business and the development team.
  • Stakeholder Management : Acting as a liaison between business, development teams, and product owners, ensuring clear communication and understanding of project objectives. Help stakeholders understand Agile practices and manage changing priorities.
  • Process Improvement : Identifying areas for process improvement and recommending solutions to enhance efficiency and effectiveness. Must be an advocate for Agile principles.
  • Documentation : Maintaining up-to-date documentation, including user stories, acceptance criteria, and any other relevant artifacts that support the Agile process
  • Continuous Improvement : Identifying opportunities for process improvements within the Agile framework and recommending changes to enhance team efficiency and product quality.
  • Mentoring and Training : Providing guidance and training to junior business analysts and other team members. Share knowledge of business analysis techniques and frameworks.
  • Solution Design : Collaborating with technical teams to design solutions that meet business needs and requirements.
  • Risk & Impact Analysis : Assess the impact of new changes or enhancements and identify potential risks and dependencies early in the process.
  • Quality Assurance : Participate in testing activities to ensure the developed solutions meet the specified requirements and are defect-free.
  • Experience

    For a Level 3 (Senior), a minimum of five years of related experience is required (if no degree, nine years of relevant experience or equivalent combination of education and related experience totaling nine years).

  • 5 years of experience as a Business Analyst, extensive hands-on experience with agile practices, requirements documentation, facilitating and interviewing techniques to extract and validate user requirements
  • 5 years of extensive hands-on experience with requirements (product backlog), design, construction, testing, and implementation phases of software development in an agile development environment.
  • Education

    A bachelor's degree related to the assignment from an accredited institution is preferred.

    Hybrid Workplace

    SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

    Drug / Alcohol Policy Statement

    To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug / alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug / alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug / alcohol test may be disqualified from further consideration in the hiring process.

    Equal Opportunity Employer Statement

    Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

    Work Authorization

    All candidates must be legally authorized to work in the United States.

    Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

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