What are the responsibilities and job description for the Server - Salt + Smoke, St. Charles position at Salt + Smoke?
Do you ENJOY great BBQ and a happy & safe company culture?
Come join our team!
WHY?
Teamwork, shared support, constant training and providing guests an exceptional dining experience with a genuine care for the highest quality food, atmosphere, and service! We are committed to serving great food to our guests and we are proud of it!
ABOUT SALT & SMOKE:
The team at Salt Smoke have been passionate about treating meat right for years and are excited to bring our St. Louis-style BBQ to the Delmar Loop, Hampton, St. Charles, Ballpark Village, and Ellisville neighborhoods. We do our best to bring you the best, serving our community is what we love to do!
YOU'RE A GREAT MATCH FOR THIS ROLE IF YOU:
If you thrive in a high-pressure, fast-paced environment, can simultaneously have a commitment for excellence, hospitality, multi-task, and remain positive and upbeat, we want to hear from you! We are looking for a talented Server with a passion for service and a commitment to helping the restaurant run smoothly, for both the Front of House team and our guests. You will report to the General Manager.
ESSENTIAL FUNCTIONS:
As a server at Salt Smoke, you are the primary point of contact for the guest. As such, you are responsible for directing the course of the guest experience. This includes menu knowledge (both food and drink), proper table service sequence, appearance (adherence to the dress code), and most importantly a sense of responsibility for the success of the restaurant through teamwork and positive attitudes. We emphasize excellence in all aspects of our jobs from maintaining cleanliness of the store to upselling desserts and our bourbon list, to time management in completing side duties and helping your fellow servers. All these things add up indirectly to sway each customer experience in one direction or another. Being truly hospitable and putting others' needs first is the only way to succeed in any service industry.
- Greet all tables in a timely fashion with an informative introduction.
- Learn all aspects of the food and beverage menus, including knowledge of gluten free and allergy details and any specials we are running.
- Ensure all tables in your section are set properly before shift.
- Pre-Buss and buss all tables, look for empty plates, glassware etc. Full hands in, full hands out.
- Answer any questions the guest might have and guide them through the process to ensure that they have the best experience possible
- Ensure that the guest receives their food in a timely fashion, double check that they have what they need, and explain our sauces
- Maintain cleanliness in all areas of the restaurant and aid in side work with fellow servers.
- Communicate with the kitchen any dietary or allergy restrictions or special requests guests may have.
- Deliver plates and drinks to all tables, not just your own, when needed.
- Process guest checks and collect payments.
- Operate with the highest level of genuine hospitality and care for our guests.
KNOWLEDGE AND SKILLS:
- Ability to perform the sequence order expectations of a server with complete knowledge of food and drinks while providing friendly service.
- Ability to understand and comply with proper food handling techniques according to state and local serving guidelines.
- Ability to timely identify and resolve basic issues as they arise.
- Ability to stand and be on feet for extended periods of time in varied climate conditions.
- Ability to carry and lift up to 50 lbs at times.
- Ability to work a flexible schedule, including evenings, weekends, and holidays. Scheduled days and times may vary based on business needs.
- Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient.
- Excellent team-work skills.
Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent preferred.
- 1 year of serving experience preferred.
REASONS YOU'LL LOVE JOINING OUR TEAM:
- Our Culture: Within our team, our customers, and our brisket, we create a culture of warmth and belonging, where everyone is welcome and supported. We deliver our very best in all we do!
- Benefits: Our benefits for eligible part and full-time besties include Medical, Dental, Vision, Life & AD&D, STD, LTD, paid time off for full-time besties, employee discounts for all, 401(k) retirement savings plan with an employer match contribution and many more perks!
- *Part time besties are eligible for benefits after a year of employment with an average of 30 hours minimum per week.
- Earn more! We offer competitive pay and a reliable paycheck paid on a WEEKLY basis for all.
- Advancement Opportunities: We recognize the knowledge and talent of our employees. We thrive with the growth of each team member. Internal mobility matters and there is a career path for everyone.
- Health and Safety: Ensuring the health and safety of all our guests and employees is a top priority in our restaurants.
WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER:
We are committed to a work environment that supports, inspires, and respects all individuals. We promote, support, thrive and celebrate diversity, inclusion, and culture, which connects the entire Salt Smoke family.
Salt Smoke Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
STAY CONNECTED WITH US:
- https://saltandsmokebbq.com/
- https://www.facebook.com/saltandsmokebbq/
- https://twitter.com/saltandsmokebbq
- https://www.instagram.com/saltandsmokebbq
- https://www.linkedin.com/company/salt-and-smoke/
Salary : $6
