What are the responsibilities and job description for the Patient Access Representative position at Salud y Vida, P.A.?
Looking for highly-motivated individuals who are interested in working in the medical field. No prior experience necessary.
Job duties include but are not limited to:
- Operate telephone business systems equipment to relay incoming, outgoing and interoffice calls
- Delivering patient messages to medical providers
- Scheduling/Confirming medical appointments
- Providing customer service and informing patients of company medical, scheduling, and billing policies.
- Responsible for clerical duties such as e-fax documents, authorizations, updating records, and more
- Call or send electronic messages to other organizations such as pharmacies, and insurance companies
Minimum requirements
- High School Diploma or GED equivalent
- Computer/Typing skills: at least 35 WPM
Abilities required
- Bilingual English/Spanish preferred
- Excellent Interpersonal Communication Skills
- Computer Applications Skills
- Complex Problem-Solving Skills
- Customer Service Skills a must.