Intake Coordinator

Be a part of a team that provides a caring, respectful, safe atmosphere to those seeking life transformation through the ARC program.
Work cooperatively with all ARC staff, beneficiaries, and outside agencies.
Visit and coordinate with outside agencies to make them aware of the services the Adult Rehabilitation Center provides for those in need of life transformation.
Develop and maintain a network of outside referral sources by telephone, letter, and personal contact to: (1) arrange for the referral of applicants to The Salvation Army ARC program; (2) arrange for outside sources to tour and view The Salvation Army ARC program; and (3) make appropriate referrals to resources outside the ARC program.
Interview, assess, and process necessary paperwork for applicants to the ARC program, striving to maintain a full capacity at all times. Provide a positive, appealing, and uplifting first impression of the ARC program. Maintain a waiting list of potential applicants. Assist potential applicants with the completion of all required forms. Provide applicants who are not appropriate for admission with resources of other suitable services.
Ensure that the house tracking system is maintained and updated at least weekly, including changes to counseling assignments, bed assignments, and work therapy assignments.
Facilitate community engagement activities to strengthen opportunities for identification of potential new beneficiaries.
Assist counselor and other senior program staff in crisis intervention as needed.
Ensure that weekly gratuity reports are updated and forwarded to the finance office for gratuity processing as assigned.
As directed by Administrator(s), coordinate with outside groups to bring speakers and information that model Christian values of recovery and have an active commitment to substance free living.
Record statistical information as related to your area of responsibility. Submit to Administrator(s) within three business days following the end of the month. Daily/weekly reporting is to be done on a daily basis.
Operate compliance screening for prohibited substances equipment, as required, keeping an accurate and up to date record of all test results. Maintain all equipment, including breathalyzers, to ensure validity and accuracy of results.