What are the responsibilities and job description for the Patient Care Coordinator position at Salvia Wellness & Aesthetics?
Job Overview:
The patient care coordinator is responsible for managing front desk operations, ensuring a smooth and efficient patient experience. This role involves greeting and assisting patients, handling appointment scheduling, and maintaining accurate patient records.
Essential Functions:
- Greet patients warmly upon arrival.
- Assist patients with check-in processes, including collecting payment
- Coordinate patient check-out and follow provider instructions for appointment scheduling.
- Manage a high volume of inbound calls with professionalism and efficiency.
- Schedule and reschedule patient appointments
- Prepare and manage patient electronic medical charts, ensuring all documents are accurately filed.
- Maintain and update patient charts, demographics, and billing information.
- Scan and file medical documents into electronic medical records (EMR) systems.
- Obtain necessary consent and HIPAA documentation from patients.
- Assist other medical facilities with provider orders for mutual patients.
- Facilitate the efficient flow of information between patients and medical staff.
- Demonstrate excellent communication skills, including flexibility, priority setting, problem-solving, and conflict resolution.
- Maintain a positive attitude and utilize time effectively to complete tasks in a timely manner.
Qualifications:
- Minimum of 1 year of experience in a physician practice or outpatient clinic setting.
- Proven ability to build rapport with patients and provide exceptional service.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
If you possess the qualifications and skills required and are passionate about contributing to a positive patient experience, we encourage you to apply for this vital role.
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Schedule:
- Monday to Friday
Ability to Commute:
- Conroe, TX 77304 (Required)
Ability to Relocate:
- Conroe, TX 77304: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21