550 East Meighan Blvd., Gadsden, AL 35903

Automotive Service Advisor

Experience is Preferred

$100,000 Potential Income! Excellent Benefits!

• 
  Guide customers through the auto repair and maintenance process
• Greet customers, answer questions, provide excellent customer service and develop ongoing relationships
• Inspect vehicles and identify service needs and/or repairs in customer's best interest
• Work with technicians to determine necessary repairs and costs including parts and labor
• Write accurate repair orders and include supporting documentation.
  (All three C’s)
• Update customers throughout the repair process and contact when vehicle is ready for pickup
• Provide customers with information on vehicle warranties
• Offer services/information to help customers care for and maintain their vehicles
• Follow up with customer post-service to ensure their satisfaction and address any concerns.
• Be a liaison between the service manager, parts personnel, technicians, and warranty administration.
• Support dealership goals for service by generating high sales of services and parts. All goals set by Service director.
• Maintain all training
• Maintain KPI’s (sales, gross, ELR, CSI) as set monthly by Service Director

• 
  Automotive Service Advisor experience is preferred
• Automotive operational knowledge
• Good customer service, communication and computer skills
• A positive attitude, good work ethic and professional appearance
• Pleasant, energetic, conscientious and dependable
• Able to multi-task in a fast-paced environment
• Valid driver's license and good driving record

• 
  $100,000 Performance Driven Potential Income!
• Blue Cross Blue Shield Health and Dental Insurance
• Vision Insurance
• 401(k) plan with Employer Match
• Short Term Disability 100% paid by the Employer
• Training and Continuing Education
• Paid Vacation - bring up to 2 weeks from previous job
• Employee Appreciation Events
• Team Honda Purchase Program