What are the responsibilities and job description for the Student Employee-Veterans Benefits Processing-Program Specialist position at Sam Houston State University?
Posting Information
Requisition
202500016ST
Title
Student Employee-Veterans Benefits Processing-Program Specialist
Employee Class
Student Employee
College Work Study Position
Yes
Department
Veterans Benefits Processing
Division
Division of Enrollment Success
Hours per week
Max 25
Hiring Rate
7.25 – 10.00/hr
Preferred Student Classification
Nature & Purpose of Position
A VBP Student Worker will be responsible for:
- Assisting VA and/or Hazlewood beneficiaries with any claims or issues
- Distribute information about VA and/or Hazlewood programs and educational benefits
- Help Veterans and their beneficiaries with questions about benefits
- Assist with processing required documentation for their benefits
- Help maintain and organize files regarding military educational benefits
- Student workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phone
- General office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students’ military educational benefits
- Communicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic manner
- Refers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)
- Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outings
- May provide outreach services
- Answering phones
- Other duties as assigned
Other Requirements for the Position
- Must be using a VA Educational benefit at SHSU
- Pay as of now has to be 7.25/hr because this is a Federal program and the Federal Min. Wage is 7.25/hr
- Must fill out VA Work Study Form found here:https://www.vba.va.gov/pubs/forms/vba-22-8691-are.pdf and submit it tovetbenefits@shsu.edu.
Open Date
01/09/2025
Position Number
9N9262
Contact Information
Contact Name & Title
Becky Paschal
Contact Phone
9362942544
Contact Email
bxp016@shsu.edu
Contact Building & Room #
Contact Fax
Contact Instructions Summary
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.
Annual Security and Fire Safety Report
Annual Security and Fire Safety Report
