Parts Counter/Sales

The Leman Automotive Group is one of the largest volume automotive groups in Central Illinois. We have been family owned since 1963 with 10 dealerships across Central Illinois. We are a premier family owned automotive group. We employ almost 600 talented individuals and just celebrated 60 years in business! 

We are looking for a parts counter advisor. This full time position in a growing, fast-paced industry. The automotive parts counter advisor is a liaison for both internal and external customers, promoting the sale of parts, labor and accessories. Pay and hours will be determined based on availability and experience.

Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction

• Establish a method of payment

• Handle all parts telephone inquiries regarding parts purchase

• Parts distribution to technicians

• Process all pertinent documents and associated parts

• Actively identify related parts needed on repair jobs

• Advise customer or Service Consultant of all parts stocking status

• Ensure Parts Department security for all parts and paperwork

• Write purchase orders for parts and sublet work required from outside suppliers and get management approval

• Use the computer system consistently and accurately to post sales and track lost sales

• Provide necessary information to the store Manager for special orders, emergency purchase, and lost sales

• Maintain parts in correct locations and bins

• Keep work and department area clean

• Help with taking out garbage and boxes

• Keep up to date on all training and certification

• Responsible for pulling and stocking parts inventory

• Run bin "spot checks" as directed

• Be responsible for receiving money and cashing out customers

• Establish good communications between associates in parts and other departments

• Report any issues to department manager

Requirements:

• A minimum of 1 year of experience in automotive parts

• Ability to Lift 100 pounds

• Automotive knowledge

• Excellent Customer Service Skills

• A valid driver's license

• 18 years of age or older to comply with the company driving policy

• Working knowledge of computer software

• High attention to detail, self-disciplined, and thorough

• An ethical, service-oriented, and positive attitude

• Minimal supervision needed; works well both individually and as part of a team

• Prioritization/time management skills

Benefits:

This isn’t just a job – it’s a career. We take pride in promoting from within and building a strong foundation for future growth. 

• We offer a very competitive starting wage

• Full training in your hired position with a season mentor

• Availability for growth over 9 dealerships

• Benefits - Medical Dental and Vision Short/Long term disability

• 401K

• FREE Life insurance

• Paid time off

• Multiple discounts with outside businesses

We strive to create a dynamic work environment, where people enjoy coming to work and building their careers. We recognize that the only unique asset a business has is its people, as only the best people make exceptional customer service happen.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.