What are the responsibilities and job description for the Survey Department Manager position at SAM, LLC?
Who We Are
For over thirty years, SAM has built a reputation as a trusted, knowledgeable, and innovative partner. Our licensed professionals transform petabytes of complex spatial data into intelligent insights in a holistic Managed Geospatial Services™ (MGS™) framework. As North America's premiere MGS™ company, SAM provides practical, precise, and high-fidelity solutions designed to enhance decision-making, mitigate risks, achieve strategic objectives, and drive costs out of our client's business. Our vision is to advance spatial data acquisition, improve analysis capabilities, and develop predictive analytics to redefine and transform how infrastructure assets are developed and managed throughout their lifecycles.
Your Impact at SAM
The Survey Department Manager oversees the operations and growth of the Surveying department in the Mid-Atlantic region, leading a team of industry professionals. This role ensures the delivery of high-quality survey services, efficient project execution, and compliance with industry standards. The Survey Department Manager emphasizes operational excellence, team development, client satisfaction, and strategic growth across multiple markets.
Department Operations and Leadership
- Manage department operations, ensuring efficient resource use and productivity
- Set plans, staffing levels, and workflows for successful project delivery
- Implement procedures to improve efficiency and maintain high-quality standards
- Oversee project scopes, budgets, schedules, and QA/QC processes
Project Management and Technical Oversight
- Provide guidance on survey projects (boundary, topographic, construction, etc.)
- Monitor performance metrics to ensure productivity and profitability
- Ensure compliance with industry standards and regulations
Client and Business Development
- Build strong client relationships to ensure satisfaction and repeat business
- Collaborate with leadership to identify and secure new opportunities
- Represent the company at meetings, conferences, and trade shows
Team Leadership and Development
- Recruit, mentor, and develop team members to build a cohesive department
- Foster a collaborative and accountable work culture
- Support staff growth and allocate resources to meet project needs
Strategic Planning and Collaboration
- Align department goals with company strategies
- Help optimize workflows and resource allocation
- Contribute to growth strategies for the department
The ideal candidate will excel in a fast-paced, dynamic environment, demonstrating strong leadership, adaptability, and the ability to inspire and guide a large team toward achieving operational and strategic goals
What You Bring to SAM
- Previous relavant industry experience
- Strong knowledge of survey principles, methods, technologies, and industry standards
- Professional Surveyor’s License (e.g., PLS or RPLS) is required
- Exceptional leadership, communication, and organizational skills
- Demonstrated success in managing teams, client relationships, and business development with a proven track record in leadership and project management
Our Perks
- Health and Wellness Benefits: BlueCross BlueShield health insurance coverage begins the month after your hire date, Free Vision Dental plans for employees, company-paid premiums for Long-term disability/Life Insurance (with HSA FSA plans), SAM Cares program focused on holistic well-being
- Financial Benefits: Employee Referral Rewards Program of $1K, $2,500 or $5K, Access to Ramsey Smart Dollar to support financial goals and retire with confidence, Fidelity retirement plans with a 5% company match, tuition reimbursement, optional cellphone stipend
- Work-Life Balance: Flexible hybrid work schedules for office positions, paid time off including vacation/sick/holidays, parental leave to support families
- Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career Check-Ins, SAM WINS - our initiative for women-focused leadership and development, Milestone Anniversary Recognition, SAMbassador mentorship program
- Perks and Discounts: Access to “Perks at Work” for discounts on wellness travel leisure and everyday purchases, company-sponsored events, free office snacks
- Culture and Awards/Achievements: SAM Named 2023 Top Workplace USA for Second Consecutive Year ; 2023 SAM Ranks No. 88 on ENR Top 500 Design Firms
EEO
SAM is an EOE/Affirmative Action Employer M/F/D/V. SAM also participates in the federal E-Verify Program.
